
location_on1st & Main Garage, South 1st Street, Louisville, Jefferson County, Kentucky, 40208, United States
This position serves as a vital link between store operations, vendor partnerships, and the customer experience. While the majority of the role focuses on behind-the-scenes execution of merchandise resets, project coordination, and store maintenance, the team member is expected to engage directly with customers whenever the opportunity arises. The role exists to ensure the store environment is safe, organized, and visually appealing, driving add-on sales through precise merchandising and maintaining the integrity of Lowe's service standards.
Your day will involve a dynamic mix of analytical and physical tasks. You will collaborate with the Merchandising Service team and store managers to align on project priorities, schedules, and resource needs. A significant portion of your time will be dedicated to executing merchandise resets, which includes moving beams and grids, rotating stock, and utilizing power equipment like lifts and order pickers to build and display products according to planogram specifications.
Safety and compliance are central to your daily routine. You will conduct daily safety reviews, ensure all displays are secure, and maintain a clean work environment by managing trash, debris, and damaged packaging. You will also monitor store security, identifying potential theft risks and ensuring all pricing and signage are accurate and visible.
When interacting with customers, you will act as a knowledgeable guide. This includes assisting shoppers in locating and selecting merchandise, demonstrating product features, and explaining warranty or special order details. You will also respond promptly to questions from both customers and employees, walking them through projects or directing them to the appropriate store areas.
Candidates must possess a High School diploma or GED, or equivalent years of experience. While not required, prior experience in Lowe's sales floor operations, product merchandising (including reading planograms), and operating power equipment is highly valued.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Work model: On-site
1st & Main Garage, South 1st Street, Louisville, Jefferson County, Kentucky, 40208, United States
Louisville, Kentucky
6 Months of Lowe's sales floor experience. 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays. 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment.
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Skills: Customer Service, Merchandising, Planograms, Plantograms, Power Equipment, Lifts, Order Pickers, Zbra Phone, Telephone, Paging System.
Education: High school diploma or GED or equivalent years of experience.