Sales Professional - Inside Sales
Not Disclosed•Full-TimeOn-site
location_onGreater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
Our associates celebrate lives. We celebrate our associates.
About the Role
The Family Service Counselor serves as the primary contact for families, acting as a compassionate guide through the process of making at-need cemetery arrangements and selling pre-need arrangements. This role is essential to generating revenue for the cemetery while providing exemplary, personalized service to client families. You will be accountable for prospecting, building community relationships, and ensuring that every family feels heard and supported during difficult times.
Day in the Life
Your day involves holding yourself accountable for prospecting activities, obtaining referrals from families served, and networking to build community and civic relationships. You will present solutions to families, respond to inquiries with sensitivity and professionalism, and stay in touch to ensure satisfaction. By listening with genuine concern and understanding each family's unique needs, you will develop trust-based relationships that allow you to educate families on the benefits of pre-planning. You will collaborate with funeral directors and location managers to provide seamless, high-quality service from the initial contact through aftercare.
Hiring Process
Candidates must be able to pass the Company’s internal presentation certification within thirty days of hire. The role requires flexibility to work evenings and weekends, with the ability to work up to 12 hours a day at times. A current state/province issued driver’s license with an acceptable driving record is required, and an insurance license must be obtained if required by state law.
Equal Opportunity
We are an equal opportunity employer committed to diversity and inclusion.
Work location
Work model: On-site
Greater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
Tampa, Florida
Key Responsibilities
- check_circleObtain referrals from families served and build community relationships
- check_circlePresent pre-need arrangements and cemetery services to families
- check_circleRespond to client inquiries in a timely, respectful, and professional manner
- check_circleMaintain contact with families to ensure satisfaction and follow up on requests
- check_circleCollaborate with funeral directors and staff to provide seamless service
- check_circleReview previous family contacts to prepare for current sales and support needs
- check_circleEducate families on the benefits of pre-planning to protect future generations
- check_circleDevelop solutions tailored to each family's unique needs
- check_circleShare family concerns with the broader team to ensure coordinated care
- check_circleProspect for new clients for 1-2 hours daily to generate leads
Requirements
- verifiedHigh school diploma or equivalent
- verified1-2 years of college or equivalent education and experience
- verified1-2 years of customer service or sales industry experience preferred
- verifiedCurrent state/province issued driver's license with acceptable driving record
- verifiedInsurance license if required by state/province law
- verifiedAbility to pass internal presentation certification within thirty days of hire
- verifiedKnowledge of computers and some software
Nice to Have
1-2 years of customer service or sales industry experience
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Sales, Insurance License, Presentation Certification.
Education: High school diploma or equivalent required.
Frequently asked questions about Sales Professional - Inside Sales at Service Corporation International
What does a Sales Professional - Inside Sales at Service Corporation International do?expand_more
In this Sales Professional - Inside Sales at Service Corporation International role, you will obtain referrals from families served and build community relationships; present pre-need arrangements and cemetery services to families; respond to client inquiries in a timely, respectful, and professional manner; and maintain contact with families to ensure satisfaction and follow up on requests.
What are the requirements for this Sales Professional - Inside Sales role?expand_more
To qualify for the Sales Professional - Inside Sales at Service Corporation International position, applicants should have: High school diploma or equivalent; 1-2 years of college or equivalent education and experience; 1-2 years of customer service or sales industry experience preferred; Current state/province issued driver's license with acceptable driving record; Insurance license if required by state/province law; and Ability to pass internal presentation certification within thirty days of hire.
Where is the Sales Professional - Inside Sales role at Service Corporation International located?expand_more
Sales Professional - Inside Sales at Service Corporation International is based in Greater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States. This is a on-site role.
Is this Sales Professional - Inside Sales job remote, hybrid, or on-site?expand_more
Service Corporation International has listed this Sales Professional - Inside Sales role as on-site.
How much experience is required for this Sales Professional - Inside Sales role?expand_more
Sales Professional - Inside Sales at Service Corporation International typically requires 1–2 years of relevant experience at the entry level level.
What skills do you need for the Sales Professional - Inside Sales role at Service Corporation International?expand_more
Key skills for Sales Professional - Inside Sales at Service Corporation International include Customer Service; Sales; Insurance License; and Presentation Certification.
What education is required for Sales Professional - Inside Sales at Service Corporation International?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Sales Professional - Inside Sales role belong to?expand_more
Sales Professional - Inside Sales at Service Corporation International is part of the sales job category on Recrutus.
About Service Corporation International
Service Corporation International operates as a major provider within the individual and family services industry, specifically focusing on death care products and services. Headquartered in Houston, Texas, the company manages a vast network of funeral homes and cemeteries across North America. As of late 2016, the organization operated 1,531 funeral service locations and 471 cemeteries, including many combined sites. This extensive footprint spans 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico, ensuring broad geographic coverage for clients seeking end-of-life support.
The company markets its services under the Dignity Memorial brand, which emphasizes quality, value, and compassionate care for families. This approach aims to deliver exceptional customer satisfaction while providing reliable support during difficult times. Service Corporation International serves individuals and families requiring funeral and memorial arrangements throughout its operational regions. For additional details regarding the company or its specific brands, information is available on its corporate website and the dedicated Dignity Memorial site. The organization includes all affiliated companies under the SCI name when discussing its operations and services.
Browse more roles: All Service Corporation International jobs, sales jobs on Recrutus.