Sales Operation Coordinator
Not Disclosed•Full-TimeOn-site
location_on1394, Hill Place North, Santa Monica, Los Angeles County, California, 90405, United States
About the Role
An industry-leading events organization is seeking a Sales Operations & Billing Coordinator to serve as a critical bridge between our sales and event operations teams. This role exists to ensure the seamless flow of commercial data, maintaining the integrity of our sales order processing, invoicing, and contract administration across our Salesforce and Oracle ecosystems.
In this position, you will be the operational backbone for our exhibitor account management and event sales coordination. You will work closely with internal sales teams and external clients to resolve billing disputes, manage account changes, and ensure that all financial and logistical data is accurate and up-to-date. The ideal candidate thrives in a fast-paced environment, balancing high-volume data entry with complex problem-solving to support the organization's mission of delivering exceptional event experiences.
Work location
Work model: On-site
1394, Hill Place North, Santa Monica, Los Angeles County, California, 90405, United States
Santa Monica, California
Key Responsibilities
- check_circleProcess and review sales contracts for accuracy and completeness within Salesforce
- check_circleEnsure contract and billing data flows between Salesforce and Oracle systems
- check_circleEnter exhibitor contract information and generate customer invoices
- check_circleInvestigate and resolve invoice discrepancies, billing disputes, and account changes
- check_circleMonitor exhibitor account status and verify appropriate discounts and credits are applied
- check_circleAssign and manage sales leads within Salesforce based on territory and category alignment
- check_circleProcess updates and change requests across Salesforce, floor plans, and product tracking systems
- check_circleMaintain and update process documentation and operational procedures
- check_circleTrack and manage product holds, including weekly reporting to the sales team
- check_circleAssist with ongoing floor plan maintenance, auditing holds, and managing contracted customer placements
- check_circleProvide onsite event support for rebooking activities when required
Requirements
- verifiedStrong account reconciliation and invoicing experience
- verifiedProficiency with Microsoft Office Suite, including Excel
- verifiedExperience with Salesforce and Oracle
Nice to Have
Experience supporting projects and managing deadlines. Experience with project management software. Experience using Salesforce and Oracle. Experience with contract review and maintenance. Experience with Cadmium and/or Microsoft Access. Prior experience supporting event operations, trade shows, or exhibitor management.
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Frequently asked questions about Sales Operation Coordinator at Robert Half
What does a Sales Operation Coordinator at Robert Half do?expand_more
Day-to-day, the Sales Operation Coordinator at Robert Half will process and review sales contracts for accuracy and completeness within salesforce; ensure contract and billing data flows between salesforce and oracle systems; enter exhibitor contract information and generate customer invoices; and investigate and resolve invoice discrepancies, billing disputes, and account changes.
What are the requirements for this Sales Operation Coordinator role?expand_more
Robert Half is looking for candidates who meet the following requirements: Strong account reconciliation and invoicing experience; Proficiency with Microsoft Office Suite, including Excel; and Experience with Salesforce and Oracle.
Where is the Sales Operation Coordinator role at Robert Half located?expand_more
Sales Operation Coordinator at Robert Half is based in 1394, Hill Place North, Santa Monica, Los Angeles County, California, 90405, United States. This is a on-site role.
Is this Sales Operation Coordinator job remote, hybrid, or on-site?expand_more
Robert Half has listed this Sales Operation Coordinator role as on-site.
How much experience is required for this Sales Operation Coordinator role?expand_more
Candidates for Sales Operation Coordinator at Robert Half should have mid level.
What skills do you need for the Sales Operation Coordinator role at Robert Half?expand_more
Key skills for Sales Operation Coordinator at Robert Half include Salesforce; Oracle; Microsoft Office Suite; Excel; Cadmium; and Microsoft Access.
What category does the Sales Operation Coordinator role belong to?expand_more
Sales Operation Coordinator at Robert Half is part of the sales job category on Recrutus.