
location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, the company serves medical facilities nationwide, providing linen, patient gowns, scrubs, and more while managing clients' linen inventory for cost management. As leaders in infection prevention, ImageFIRST owns and operates the most HLAC-accredited facilities in the industry. With a 97% customer retention rate, the company is dedicated to improving patient satisfaction and ensuring staff happiness through white-glove service.
We are looking for a dynamic Route Specialist to join our team in the San Fernando Valley (Pacoima). This route-based, service-oriented position supports our Customer Advocates in establishing, maintaining, and building strong customer relationships through responsive and creative sales and service strategies.
In this role, you will be the face of ImageFIRST on the road, promoting our core values to positively impact the lives of our associates, customers, and community. You will manage customer inventory, handle paperwork including work order preparation and invoice accuracy, and ensure product knowledge regarding pricing, codes, colors, and sizing. The position requires flexibility to provide route relief for vacations and call-offs, handle reroutes, and make special deliveries. It is a Monday through Friday shift designed for those who thrive in a collaborative team environment and take pride in operational excellence.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
Interested candidates should apply directly through our company page: imagefirst.com
Note: This position requires a clean driving record and the ability to obtain a valid DOT medical certification.
Work model: On-site
1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Skills: Computer Literacy, Account Management, Logistics, Route Experience, Delivery, Dot Medical Certification, Clean Driving Record, Textile Services Industry, Operations.
Education: High School Diploma or equivalent required.
Firestone Park, California
Some delivery, logistics and/or route experience. One year experience with account management and ensuring customer satisfaction. Knowledge: Practical insight specific to the textile services industry and operations.
ImageFIRST, headquartered in King of Prussia, PA, operates as the largest national linen rental and laundry service dedicated exclusively to the healthcare industry. Since its founding in 1967, the company has provided medical facilities across the United States with essential supplies including patient gowns, scrubs, and linens while managing client inventory to optimize costs. In 2018, the organization was acquired by private equity firm Calera Capital, expanding its operational capacity to serve a broad network of hospitals and health centers.
The company maintains a significant footprint in infection prevention, operating the highest number of HLAC-accredited facilities within the sector. This commitment to quality is reflected in a 97% customer retention rate, which underscores the effectiveness of its service model. Specific offerings such as Comfort Care gowns have been documented to increase patient favorable perception of a facility by over 50%, highlighting a focus on enhancing the overall patient experience alongside operational efficiency.
ImageFIRST functions as an equal opportunity employer, employing a diverse workforce that mirrors the communities it serves. The organization prioritizes cultivating an inclusive environment where associates feel valued and represented. For further details regarding its cost-effective solutions and services, the company directs inquiries to its official website or customer service line.
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