ImageFIRST, headquartered in King of Prussia, PA, operates as the largest national linen rental and laundry service dedicated exclusively to the healthcare industry. Since its founding in 1967, the company has provided medical facilities across the United States with essential supplies including patient gowns, scrubs, and linens while managing client inventory to optimize costs. In 2018, the organization was acquired by private equity firm Calera Capital, expanding its operational capacity to serve a broad network of hospitals and health centers.
The company maintains a significant footprint in infection prevention, operating the highest number of HLAC-accredited facilities within the sector. This commitment to quality is reflected in a 97% customer retention rate, which underscores the effectiveness of its service model. Specific offerings such as Comfort Care gowns have been documented to increase patient favorable perception of a facility by over 50%, highlighting a focus on enhancing the overall patient experience alongside operational efficiency.
ImageFIRST functions as an equal opportunity employer, employing a diverse workforce that mirrors the communities it serves. The organization prioritizes cultivating an inclusive environment where associates feel valued and represented. For further details regarding its cost-effective solutions and services, the company directs inquiries to its official website or customer service line.