Route Service Representative

About the Team

UniFirst is an international leader in the $18 billion garment services industry, employing over 16,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. Recognized in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and featured on Forbes' "Platinum 400," we are committed to a culture of community, diversity, and excellence.

About the Role

As a Route Service Representative (RSR), you will be the face of UniFirst to our customers. This dynamic, field-based role is designed for someone who enjoys being on the move, engaging with clients, and taking ownership of their route. You will serve as the primary point of contact for a dedicated set of customers, delivering and picking up garments and products daily while building strong, long-term relationships.

The role is physically active and requires working in both indoor and outdoor environments. You will operate a company walk-in truck along designated routes, ensuring on-time, accurate deliveries and returns. Beyond logistics, you will grow customer accounts by identifying upselling opportunities and introducing new garments and products that enhance the customer experience. You will work independently with a predictable Monday–Friday daytime schedule, allowing you to build consistency and trust with the same customers each week.

Hiring Process

If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you. Please submit your application through our official channels. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Equal Opportunity

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We value a diverse and inclusive work environment that appreciates a variety of backgrounds and perspectives.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.