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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Route Service Representative
UniFirst Corporation logo

Route Service Representative

Not Disclosed•Full-TimeOn-site

location_onBJ's Wholesale Club, 124, Sunset Boulevard, Airport Plaza, New Castle, New Castle County, Delaware, 19720, United States

Apply Now

About UniFirst

UniFirst is an international leader in the $18 billion garment services industry, employing over 16,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. Recognized in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and on Forbes' "Platinum 400 – Best Big Companies" list, we are committed to the principle that we "Always Deliver" for both our customers and our people.

About the Role

As a Route Service Representative (RSR), you will be the face of UniFirst to our customers. This dynamic, field-based role is designed for someone who enjoys being on the move, engaging with clients, and taking ownership of their route. You will serve as the primary point of contact for a dedicated set of customers, building strong, long-term relationships while ensuring their needs are met with reliability, professionalism, and care.

Your day involves managing deliveries and pickups, growing your customer accounts, and representing a company with a strong culture and nationwide presence. You will operate a company walk-in truck along designated routes, prioritizing safety while delivering exceptional service. This role offers a predictable Monday–Friday daytime schedule with no nights or weekends, allowing you to build consistency and trust with the same customers each week.

Why This Role Matters

In this position, you will make a direct impact as the representative of UniFirst for your customers. You will not only deliver great service and resolve issues but also help their businesses succeed by introducing new garments and products that enhance their experience. As a commissioned role from day one, your income will grow as you expand and upsell your route, turning your daily interactions into opportunities for business growth.

Hiring Process

If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you. Please submit your application to join our team.

Equal Opportunity & Culture

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We value a diverse and inclusive work environment that appreciates a variety of backgrounds and perspectives.

If you need accommodation for any part of the application process due to a medical condition or disability, please email TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.

Note: UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests may be fraudulent.

Work location

Work model: On-site

location_on

BJ's Wholesale Club, 124, Sunset Boulevard, Airport Plaza, New Castle, New Castle County, Delaware, 19720, United States

New Castle, Delaware

Key Responsibilities

  • check_circleManage assigned route by delivering and picking up garments and products daily
  • check_circleEnsure on-time, accurate deliveries and returns while maintaining customer satisfaction
  • check_circleBuild customer rapport and introduce new garments and products to enhance their experience
  • check_circleOperate company walk-in truck along designated routes while prioritizing safety
  • check_circleTroubleshoot service issues, manage inventory, and ensure compliance with safety standards
  • check_circleIdentify upselling opportunities to grow customer accounts and increase earning potential
  • check_circleLoad and unload route trucks to ensure accurate and efficient daily operations

Requirements

  • verifiedValid driver's license
  • verifiedClean driving record
  • verifiedAt least 21 years old
  • verifiedHigh school diploma, GED, or military service
  • verifiedDOT compliance including physical exam
  • verifiedAbility to lift, carry, and push up to 50 lbs
  • verifiedAbility to remain on feet for extended periods

Nice to Have

Prior experience in customer service, route sales, or delivery roles.

Benefits & Perks

check_circle401(k) with company matchcheck_circleProfit sharingcheck_circleHealth and life insurancecheck_circlePaid time offEmployee discounts
UniFirst Corporation logo
Company

UniFirst Corporation

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High school diploma, GED, or military service required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Customer Service, Route Sales, Delivery, Dot Compliance.

Education: High school diploma, GED, or military service required.

Frequently asked questions about Route Service Representative at UniFirst Corporation

What does a Route Service Representative at UniFirst Corporation do?expand_more
A Route Service Representative at UniFirst Corporation is responsible for the following: Manage assigned route by delivering and picking up garments and products daily; Ensure on-time, accurate deliveries and returns while maintaining customer satisfaction; Build customer rapport and introduce new garments and products to enhance their experience; and Operate company walk-in truck along designated routes while prioritizing safety.
What are the requirements for this Route Service Representative role?expand_more
To qualify for the Route Service Representative at UniFirst Corporation position, applicants should have: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Service Representative role at UniFirst Corporation located?expand_more
Route Service Representative at UniFirst Corporation is based in BJ's Wholesale Club, 124, Sunset Boulevard, Airport Plaza, New Castle, New Castle County, Delaware, 19720, United States. This is a on-site role.
Is this Route Service Representative job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Service Representative role as on-site.
How much experience is required for this Route Service Representative role?expand_more
Candidates for Route Service Representative at UniFirst Corporation should have mid level.
What skills do you need for the Route Service Representative role at UniFirst Corporation?expand_more
Key skills for Route Service Representative at UniFirst Corporation include Customer Service; Route Sales; Delivery; and Dot Compliance.
What education is required for Route Service Representative at UniFirst Corporation?expand_more
Educational requirements for this role: High school diploma, GED, or military service required.
What category does the Route Service Representative role belong to?expand_more
Route Service Representative at UniFirst Corporation is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
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About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
check_circle
check_circleTuition reimbursement
check_circleFormal training through SCP program
check_circleMonday–Friday daytime schedule with no nights or weekends
Customer ServiceRoute SalesDeliveryDot Compliance
Accessibility