Route Service Representative

About UniFirst

UniFirst is an international leader in the $18 billion garment services industry, employing over 16,000 team partners who serve 300,000 business customers across the U.S., Canada, and Europe. Recognized in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and featured on Forbes' "Platinum 400," we are dedicated to the principle that we "Always Deliver" for both our customers and our people.

About the Role

As a Route Service Representative (RSR), you will be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic, field-based role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route.

You will manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. The role involves operating a company walk-in truck along designated routes, ensuring on-time, accurate deliveries, and troubleshooting service issues. You will serve the same set of customers on a dedicated route, building trust and long-term relationships through consistent, high-quality service.

Why This Role Matters

This position is designed for those who are customer-focused, motivated, and ready to thrive in a physically active environment. You will make a direct impact by delivering great service, resolving issues, and helping customer businesses succeed. As a commissioned role from day one, your income grows as you expand and upsell your route, offering a clear path to increased earning potential and career advancement.

Hiring Process

There is no application deadline for this role; the recruitment process will continue until the position is filled. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Equal Opportunity & Culture

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We foster a supportive and inclusive workplace rooted in a strong sense of community that values a variety of backgrounds and perspectives.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.