Route Coverage Specialist
Not Disclosed•Full-TimeOn-site
location_on660, Main Road, Carmel, Penobscot County, Maine, 04419, United States
About the Team
At UniFirst, we "Always Deliver" for our customers and our people. As an international leader in the $18 billion garment services industry, we employ over 16,000 team partners serving 300,000 business customer locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" list and named one of Selling Power's "Best Companies to Sell For," we pride ourselves on a supportive, diverse environment that values a variety of backgrounds and perspectives.
About the Role
The Route Coverage Specialist is a key service professional integral to the success of our operations. In this dynamic, fast-paced role, you will provide exceptional service by stepping in to cover delivery routes when Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you will ensure our valued customers experience seamless service every time.
This position is perfect for someone proactive, agile, and who enjoys variety. Every day brings new routes and new experiences, ensuring no two days are alike. You will work independently while being part of a supportive team that values service excellence. You will collaborate with Service, Production, Sales, and Office Departments to support new account installations, assist RSRs, contribute to rerouting efforts, and strengthen customer relationships through upselling opportunities.
Hiring Process
If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you. Please note that UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Equal Opportunity
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.
Work location
Work model: On-site
660, Main Road, Carmel, Penobscot County, Maine, 04419, United States
Carmel, Maine
Key Responsibilities
- check_circleDevelop proficiency across multiple delivery routes and customer-specific details
- check_circleProvide excellent customer service through positive interactions and clear communication
- check_circleResolve customer requests independently to ensure satisfaction and loyalty
- check_circleManage invoices, conduct inventory audits, and maintain vehicle safety and appearance
- check_circleFollow all traffic laws and safety standards to ensure well-being of self and customers
- check_circleShare customer feedback and market competitor activity with location leadership
- check_circleCollaborate with teams to support new account installations, rerouting, and collections
- check_circleDeliver clean garments and products while collecting used items for return
Requirements
- verifiedValid driver's license
- verifiedClean driving record
- verifiedAt least 21 years old
- verifiedHigh school diploma, GED, or military service
- verifiedDOT compliance including physical exam
- verifiedAbility to lift, carry, and push up to 50 lbs
- verifiedAbility to remain on feet for extended periods
Nice to Have
Prior experience in customer service, route sales, or delivery roles.
Benefits & Perks
check_circle401(k) with company matchcheck_circleProfit sharingcheck_circleHealth and life insurancecheck_circlePaid time offEmployee discounts
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Route Sales, Delivery, Dot Compliance.
Education: High school diploma, GED, or military service required.
Frequently asked questions about Route Coverage Specialist at UniFirst Corporation
What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
Day-to-day, the Route Coverage Specialist at UniFirst Corporation will develop proficiency across multiple delivery routes and customer-specific details; provide excellent customer service through positive interactions and clear communication; resolve customer requests independently to ensure satisfaction and loyalty; and manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
What are the requirements for this Route Coverage Specialist role?expand_more
To qualify for the Route Coverage Specialist at UniFirst Corporation position, applicants should have: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in 660, Main Road, Carmel, Penobscot County, Maine, 04419, United States. This is a on-site role.
Is this Route Coverage Specialist job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Coverage Specialist role as on-site.
How much experience is required for this Route Coverage Specialist role?expand_more
Candidates for Route Coverage Specialist at UniFirst Corporation should have mid level.
What skills do you need for the Route Coverage Specialist role at UniFirst Corporation?expand_more
Key skills for Route Coverage Specialist at UniFirst Corporation include Customer Service; Route Sales; Delivery; and Dot Compliance.
What education is required for Route Coverage Specialist at UniFirst Corporation?expand_more
Educational requirements for this role: High school diploma, GED, or military service required.
What category does the Route Coverage Specialist role belong to?expand_more
Route Coverage Specialist at UniFirst Corporation is part of the customer services job category on Recrutus.