Route Coverage Specialist
Not Disclosed•Full-TimeOn-site
location_onCAVA, 125, Union Street, Braintree, Norfolk County, Massachusetts, 02184, United States
About the Team
UniFirst is an international leader in the $18 billion garment services industry, employing over 16,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" list and named one of Selling Power's "Best Companies to Sell For," we are dedicated to the mission of Always Delivering—for our customers and our people.
About the Role
As a Route Coverage Specialist, you are a key service professional integral to the success of our operations. This dynamic, fast-paced role exists to ensure our valued customers experience seamless service every time, even when regular Route Service Representatives (RSRs) are unavailable. You will step in to cover delivery routes, providing exceptional service by delivering clean garments, flat goods, and other products while collecting used items for return.
This position is perfect for someone proactive, agile, and who enjoys variety. Every day brings new routes and new experiences, ensuring no two days are alike. You will work independently to resolve customer requests and maintain strong relationships, while collaborating with Service, Production, Sales, and Office teams to support new account installations and collections. You will also have the opportunity to upsell and strengthen customer relationships by sharing feedback and market insights with leadership.
Hiring Process
There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Equal Opportunity & Culture
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We foster an inclusive culture that values a diverse range of backgrounds and perspectives.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.
Work location
Work model: On-site
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Route Sales, Delivery, Dot Compliance.
Education: High school diploma, GED, or military service required.
Frequently asked questions about Route Coverage Specialist at UniFirst Corporation
What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
In this Route Coverage Specialist at UniFirst Corporation role, you will develop proficiency across multiple delivery routes and customer-specific details; provide excellent customer service through positive interactions and clear communication; resolve customer requests independently to ensure satisfaction and loyalty; and manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
What are the requirements for this Route Coverage Specialist role?expand_more
To qualify for the Route Coverage Specialist at UniFirst Corporation position, applicants should have: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in CAVA, 125, Union Street, Braintree, Norfolk County, Massachusetts, 02184, United States. This is a on-site role.