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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Route Coverage Specialist
UniFirst Corporation logo

Route Coverage Specialist

Not Disclosed•Full-TimeOn-site

location_on374, Dow Road, Orrington Center, Orrington, Penobscot County, Maine, 04474, United States

Apply Now

At UniFirst, we Always Deliver—for our customers and our people. As an international leader in the $18 billion garment services industry, we employ over 16,000 team partners serving 300,000 business locations across the U.S., Canada, and Europe. Recognized on Forbes' "Platinum 400" and Selling Power's "Best Companies to Sell For," we foster a supportive and diverse environment where you can find opportunities for advancement.

Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. This dynamic, fast-paced role is designed for someone proactive, agile, and who enjoys variety. You will provide exceptional service by stepping in to cover delivery routes when Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure our valued customers experience seamless service every time, regardless of the weather or schedule changes.

Every day brings new routes and new experiences, ensuring no two days are alike. You will work independently while being part of a supportive team that values service excellence. This role is perfect for those who thrive in a fast-paced environment and enjoy navigating different conditions. You will collaborate with Service, Production, Sales, and Office Departments to support new account installations, assist RSRs, and contribute to collections and upselling efforts.

We are looking for individuals who bring a customer-centric mindset and strong problem-solving skills to resolve requests independently. You will share customer feedback with leadership and stay informed about local market activity. If you are ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you!

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request. Please be vigilant: UniFirst Recruiters will not ask job seekers to provide personal financial information when submitting a job application.

Work location

Work model: On-site

location_on

374, Dow Road, Orrington Center, Orrington, Penobscot County, Maine, 04474, United States

Orrington, Maine

Key Responsibilities

  • check_circleDevelop proficiency across multiple delivery routes and customer-specific details
  • check_circleProvide excellent customer service through positive interactions and clear communication
  • check_circleResolve customer requests independently to ensure satisfaction and loyalty
  • check_circleManage invoices, conduct inventory audits, and maintain vehicle safety and appearance
  • check_circleFollow all traffic laws and safety standards to ensure well-being of self and customers
  • check_circleShare customer feedback and market competitor activity with location leadership
  • check_circleCollaborate with teams to support new account installations, rerouting, and collections
  • check_circleDeliver clean garments and products while collecting used items for return

Requirements

  • verifiedValid driver's license
  • verifiedClean driving record
  • verifiedAt least 21 years old
  • verifiedHigh school diploma, GED, or military service
  • verifiedDOT compliance including physical exam
  • verifiedAbility to lift, carry, and push up to 50 lbs
  • verifiedAbility to remain on feet for extended periods

Nice to Have

Prior experience in customer service, route sales, or delivery roles.

Benefits & Perks

check_circle401(k) with company matchcheck_circleProfit sharingcheck_circleHealth and life insurancecheck_circlePaid time offEmployee discounts
UniFirst Corporation logo
Company

UniFirst Corporation

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High school diploma, GED, or military service required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Customer Service, Route Sales, Delivery, Dot Compliance.

Education: High school diploma, GED, or military service required.

Frequently asked questions about Route Coverage Specialist at UniFirst Corporation

What does a Route Coverage Specialist at UniFirst Corporation do?expand_more
Day-to-day, the Route Coverage Specialist at UniFirst Corporation will develop proficiency across multiple delivery routes and customer-specific details; provide excellent customer service through positive interactions and clear communication; resolve customer requests independently to ensure satisfaction and loyalty; and manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
What are the requirements for this Route Coverage Specialist role?expand_more
UniFirst Corporation is looking for candidates who meet the following requirements: Valid driver's license; Clean driving record; At least 21 years old; High school diploma, GED, or military service; DOT compliance including physical exam; and Ability to lift, carry, and push up to 50 lbs.
Where is the Route Coverage Specialist role at UniFirst Corporation located?expand_more
Route Coverage Specialist at UniFirst Corporation is based in 374, Dow Road, Orrington Center, Orrington, Penobscot County, Maine, 04474, United States. This is a on-site role.
Is this Route Coverage Specialist job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Coverage Specialist role as on-site.
How much experience is required for this Route Coverage Specialist role?expand_more
Candidates for Route Coverage Specialist at UniFirst Corporation should have mid level.
What skills do you need for the Route Coverage Specialist role at UniFirst Corporation?expand_more
Key skills for Route Coverage Specialist at UniFirst Corporation include Customer Service; Route Sales; Delivery; and Dot Compliance.
What education is required for Route Coverage Specialist at UniFirst Corporation?expand_more
Educational requirements for this role: High school diploma, GED, or military service required.
What category does the Route Coverage Specialist role belong to?expand_more
Route Coverage Specialist at UniFirst Corporation is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
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Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
check_circle
check_circleTuition reimbursement
check_circleMonday–Friday day shift schedule
Customer ServiceRoute SalesDeliveryDot Compliance
US privacy notice
Accessibility