Retail Store Associate
Not Disclosed•Full-TimeOn-site
location_onPublic Square, Franklin, Williamson County, Middle Tennessee, Tennessee, 36711, United States
About the Role
As a Retail Store Associate, you will be the face of our mission, providing exceptional customer service to donors and shoppers while helping us reach our sales goals. This role is vital to our daily operations, where you will not only prepare donated items for retail sale but also foster a positive work environment that celebrates our core values: Teamwork, Respect, Uprightness, and Empowerment.
In this position, you will thrive on the connection between serving our community and ensuring the store runs smoothly. Whether you are managing the cash register, pricing donated goods for the sales floor, or maintaining a clean and welcoming space, your actions directly contribute to our vision. You will work across cashier, production, and general store areas, ensuring that every interaction with guests, donors, and team members reflects our commitment to excellence.
Hiring Process
We are looking for individuals who are ready to jump in and make an impact. No previous experience or high school diploma is required to apply; we value your enthusiasm and willingness to learn. If you have a background in retail, customer service, or production, that is a plus, but your attitude is what matters most.
Equal Opportunity
We are committed to creating a safe, welcoming environment for all employees and customers. We consider qualified applicants regardless of background and strive to uphold our values of respect and empowerment in every action and interaction.
Work location
Work model: On-site
Public Square, Franklin, Williamson County, Middle Tennessee, Tennessee, 36711, United States
Franklin, Tennessee
Key Responsibilities
- check_circlePrepare donated items for retail sale and e-commerce shipping
- check_circleMaintain store visual presentations and merchandise rotation
- check_circleProcess customer transactions and manage register operations
- check_circlePrice donated products to meet production and sales goals
- check_circlePerform store housekeeping duties including cleaning and dusting
- check_circleProvide high-level customer service to donors and guests
- check_circleEnsure compliance with loss prevention and safety procedures
Requirements
- verifiedNo High School Diploma or GED required
- verifiedNo previous experience required
- verifiedAbility to operate cash register
- verifiedBasic computer skills (Basic Excel and E-mail)
- verifiedAbility to do basic math
- verifiedMust be able to stand, bend and reach for duration of shift
- verifiedMust be able to lift, push and pull minimum 50 pounds
- verifiedMust be able to drive forklift (Material Handler only)
Nice to Have
Experience in retail, customer service or production.
