Retail Sales Associate Part Time
Not Disclosed•Full-TimeOn-site
location_onThree Notch Road, Lexington Park, Saint Mary's County, Maryland, 20653, United States
A World-Class Team
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity, where team members are at the heart of everything we do. When you grow, we grow.
About the Role
In this position, you will be the first line of contact for our members, driving the BJ’s value proposition regarding acquisition, retention, and perks. You will actively pitch membership programs to convert potential members while managing renewals, upgrades, and cross-selling opportunities. Beyond sales, you will handle merchandise returns, exchanges, pick-ups, and general customer service inquiries, ensuring a seamless experience for every guest.
Your day will be defined by flawless execution and a commitment to our GOLD Member Standards. You will greet members, anticipate their needs, and appreciate their business, ensuring a fast, friendly, full, fresh, and clean environment. You will work with speed and agility to resolve concerns, de-escalate issues, and maintain a safe, positive atmosphere for both members and the team. Success in this role requires a high-energy approach to selling, a clear understanding of membership options and credit cards, and the ability to connect consistent execution to the positive impact on the business.
Hiring Process
We value your authentic self. While we recognize the growing role of AI tools, we want to hear from you directly. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.
Equal Opportunity
BJ’s Wholesale Club is an equal opportunity employer. We are committed to embracing inclusion and diversity, working together with collaboration and respect to achieve our goals.
Work location
Work model: On-site
Three Notch Road, Lexington Park, Saint Mary's County, Maryland, 20653, United States
Lexington Park, Maryland
Key Responsibilities
- check_circleDeliver superior customer service regarding membership, returns, exchanges, and inquiries
- check_circleResolve and deescalate member concerns in a courteous and timely manner
- check_circleMonitor membership renewals and ensure compliance with tax-exempt/resale policies
- check_circleConvert potential members by actively pitching membership programs and credit cards
- check_circlePromote BJ's value proposition regarding acquisition, retention, and member perks
- check_circleAssist with Buy Online and Pick Up In Club (BOPIC) orders for members
- check_circleExecute acquisition 365 and renew, upgrade, or cross-sell BJ's Loyalty Programs
- check_circleMaintain club standards by ensuring items are stocked, signage is visible, and areas are clean
Requirements
- verifiedPrior front line/customer service or previous sales experience preferred
- verifiedBasic math skills preferred
- verifiedComputer proficiency preferred
Nice to Have
Prior front line/customer service or previous sales experience. Basic math skills. Computer proficiency.
Benefits & Perks
check_circleWeekly pay schedulecheck_circleFree BJ's Club Card Membership and one free Supplemental Membership for a household membercheck_circleGenerous paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leavecheck_circleFlexible health benefits with three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending accounts
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Frequently asked questions about Retail Sales Associate Part Time at BJ's Wholesale Club
What does a Retail Sales Associate Part Time at BJ's Wholesale Club do?expand_more
A Retail Sales Associate Part Time at BJ's Wholesale Club is responsible for the following: Deliver superior customer service regarding membership, returns, exchanges, and inquiries; Resolve and deescalate member concerns in a courteous and timely manner; Monitor membership renewals and ensure compliance with tax-exempt/resale policies; and Convert potential members by actively pitching membership programs and credit cards.
What are the requirements for this Retail Sales Associate Part Time role?expand_more
BJ's Wholesale Club is looking for candidates who meet the following requirements: Prior front line/customer service or previous sales experience preferred; Basic math skills preferred; and Computer proficiency preferred.
Where is the Retail Sales Associate Part Time role at BJ's Wholesale Club located?expand_more
Retail Sales Associate Part Time at BJ's Wholesale Club is based in Three Notch Road, Lexington Park, Saint Mary's County, Maryland, 20653, United States. This is a on-site role.
Is this Retail Sales Associate Part Time job remote, hybrid, or on-site?expand_more
BJ's Wholesale Club has listed this Retail Sales Associate Part Time role as on-site.
How much experience is required for this Retail Sales Associate Part Time role?expand_more
Candidates for Retail Sales Associate Part Time at BJ's Wholesale Club should have entry level.
What skills do you need for the Retail Sales Associate Part Time role at BJ's Wholesale Club?expand_more
Key skills for Retail Sales Associate Part Time at BJ's Wholesale Club include Customer Service; Sales; Math; and Computer Proficiency.
What category does the Retail Sales Associate Part Time role belong to?expand_more
Retail Sales Associate Part Time at BJ's Wholesale Club is part of the part time job category on Recrutus.