Retail Experience Manager
Not Disclosed•Full-TimeOn-site
location_on411, Evansburg Road, Skippack, Skippack Township, Montgomery County, Pennsylvania, 19426, United States
About the Team
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life—in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
About the Role
As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management, enabling your team to empower world-class customer experiences. You will analyze performance indicators against business strategies to lead your team toward growth, maximize results, and provide course correction as needed to drive sales and operational success.
Benefits & Culture
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. These include competitive pay, a great employee discount, financial savings and retirement resources, and support for your physical and mental well-being.
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
Equal Opportunity
Best Buy is an equal opportunity employer.
Application Instructions
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Work location
Work model: On-site
411, Evansburg Road, Skippack, Skippack Township, Montgomery County, Pennsylvania, 19426, United States
Skippack Township, Pennsylvania
Key Responsibilities
- check_circleDrive localized customer and employee engagement strategies across the assigned micro-market
- check_circleAnalyze performance indicators against business strategies to facilitate growth or improve results
- check_circleLead efforts to maximize results and provide course correction as needed
- check_circleDrive sales and operational success within the assigned home location or micro-market
- check_circleLead day-to-day operations to ensure efficient employee deployment and excellent customer experiences
- check_circleManage employee development and performance management initiatives
Requirements
- verified2 years of experience as a supervisor or manager in business, military or related fields
- verified2 years of sales or customer service experience
- verified1 year of experience managing and reviewing operational expenses and revenue
Nice to Have
Retail experience, Consumer electronics industry experience, Multi-location retail experience
Benefits & Perks
check_circleGreat employee discountcheck_circleFinancial savings and retirement resourcescheck_circleSupport for physical and mental well-beingcheck_circleLeaves of absence (LOA) with potential pay sources based on eligibilityPaid time off (vacation or PTO) for full-time and part-time employees
Similar Job Opportunities
Frequently asked questions about Retail Experience Manager at Best Buy
What does a Retail Experience Manager at Best Buy do?expand_more
Day-to-day, the Retail Experience Manager at Best Buy will drive localized customer and employee engagement strategies across the assigned micro-market; analyze performance indicators against business strategies to facilitate growth or improve results; lead efforts to maximize results and provide course correction as needed; and drive sales and operational success within the assigned home location or micro-market.
What are the requirements for this Retail Experience Manager role?expand_more
To qualify for the Retail Experience Manager at Best Buy position, applicants should have: 2 years of experience as a supervisor or manager in business, military or related fields; 2 years of sales or customer service experience; and 1 year of experience managing and reviewing operational expenses and revenue.
Where is the Retail Experience Manager role at Best Buy located?expand_more
Retail Experience Manager at Best Buy is based in 411, Evansburg Road, Skippack, Skippack Township, Montgomery County, Pennsylvania, 19426, United States. This is a on-site role.
Is this Retail Experience Manager job remote, hybrid, or on-site?expand_more
Best Buy has listed this Retail Experience Manager role as on-site.
How much experience is required for this Retail Experience Manager role?expand_more
Retail Experience Manager at Best Buy typically requires 2+ years of relevant experience at the mid level level.
What category does the Retail Experience Manager role belong to?expand_more
Retail Experience Manager at Best Buy is part of the sales job category on Recrutus.