Relationship Manager Sr_RBC

About the Opportunity

The RBC Relationship Manager role is designed to acquire and manage small business and personal relationships within an assigned geography. This position serves as a vital bridge, collaborating with RBC USWM Financial Advisors to deliver City National Bank's capabilities to their clients and prospects. Success in this role is measured by the growth of relationships, deposits, fees, and loans, requiring strong communication and presentation skills to educate advisors on small business financial needs and build trust.

Founded in 1954 by entrepreneurs for entrepreneurs, City National Bank continues a legacy of integrity, community, and unparalleled client relationships. As a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies, the bank strives to go further than the competition to help clients, colleagues, and communities flourish.

About the Role

You will manage an intermediate to large-sized business banking portfolio with moderate to high complexity, typically ranging from $20-40MM. The focus of the position involves maintaining existing customers, new business development, credit judgment, and loan structuring. Customers often have complicated lending requirements involving term loan agreements or revolving credit lines.

Your day-to-day will involve developing a defined strategy to engage RBC USWM Financial Advisors and other partners for client introductions, education, and follow-up. You will actively deepen client relationships through cross-selling efforts, often in collaboration with SME relationship colleagues. A key part of your mission is to capture a holistic view of a client's needs, drawing insights from data to provide sound financial advice and strategies.

You will represent the Bank by actively participating in outside civic and community affairs, business, and industry-related organizations. The role demands a commitment to quality client service, ensuring client needs are met and escalations are resolved appropriately. You will also be responsible for maintaining awareness of policy updates, staying within delegated lending authorities, and ensuring all decisions align with bank policies and applicable regulations.

Hiring Process

To be considered for this position, you must meet the required qualifications, including a Bachelor's Degree or equivalent, and a minimum of 10 years of direct sales experience and 10 years of experience in a financial institution. Applications are accepted on an ongoing basis until the position is filled. Please note that reporting into a designated City National location is an essential function of the job unless otherwise indicated as fully remote.

Equal Opportunity

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.