Relationship Banker
Not Disclosed•Full-TimeOn-site
location_onPlummer Street, Northridge East Neighborhood Council District, Los Angeles, Los Angeles County, California, 91330, United States
About the Team
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we achieve this, including our commitment to an inclusive workplace, developing exceptional talent, and supporting the physical, emotional, and financial wellness of our teammates.
About the Role
This position is designed to engage clients directly in the lobby, serving as a vital link between traditional banking and modern self-service solutions. You will educate and assist clients in conducting transactions through mobile banking, online banking, or ATMs, ensuring they feel supported and empowered. Beyond simple transactions, you will have the opportunity to build deep relationships by understanding clients' financial and life priorities, connecting them with solutions that meet their specific goals.
You will be responsible for managing financial center traffic, appointments, and outbound calls effectively while driving a superior client experience. This role requires you to grow your business knowledge by partnering with experts in small business, lending, and investments. As a Relationship Banker, you will act as a trusted advisor, identifying solutions for both new and existing clients while maintaining the bank's risk culture and operational excellence.
Location Flexibility: This position is open for the entire San Fernando Valley West market. While you will train at one financial center, the specific location will be determined by business needs. If offered a position, you may be moved to another location within a reasonable commuting distance of your home, subject to applicable law.
Hiring Process & Application
To proceed with your application, you must be at least 18 years of age. Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Please ensure you review the specific eligibility criteria before submitting your application.
Equal Opportunity & Workplace Culture
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any other factor prohibited by law. We affirm in policy and practice to support and promote the concept of equal employment opportunity.
We are committed to creating a workplace free from the dangers of illegal and illicit drug use and alcohol abuse. Additionally, Bank of America is committed to an in-office culture with specific requirements for office-based attendance, allowing for an appropriate level of flexibility based on role-specific considerations. Should you have a disability or sincerely held religious belief requiring a reasonable accommodation, you must seek an accommodation through the Bank's required process before your first day of work.
Work location
Work model: On-site
Plummer Street, Northridge East Neighborhood Council District, Los Angeles, Los Angeles County, California, 91330, United States
Los Angeles, California
Key Responsibilities
- check_circleAccurately and efficiently process cash transactions for clients
- check_circleConnect clients to banking solutions that meet their specific financial needs
- check_circleManage financial center traffic, appointments, and outbound calls effectively
- check_circlePartner with experts in small business, lending, and investments to grow business knowledge
- check_circleConduct deep conversations to understand client financial priorities and goals
- check_circleDrive the overall client experience and build strong client relationships
- check_circleEngage clients in the lobby to educate and assist with self-service transactions
- check_circleExecute the bank's risk culture and adhere to all applicable laws and regulations
Requirements
- verifiedMust be at least 18 years of age
- verifiedHigh School Diploma / GED / Secondary School or equivalent
- verifiedMust be able to work weekends and/or extended hours
- verifiedMust be able to travel to any financial center location within a reasonable distance
Nice to Have
Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance.
Similar Job Opportunities
Skills, education and keywords
Skills: Mobile Banking, Online Banking, Atm, Cash Handling, Sales, Account Management, Client Management, Business Development, Pipeline Management, Prospecting.
Education: High School Diploma / GED / Secondary School or equivalent; Bachelor's Degree or business-relevant Associate's Degree preferred; Business-relevant Associate's Degree preferred.
Frequently asked questions about Relationship Banker at Bank of America
What does a Relationship Banker at Bank of America do?expand_more
In this Relationship Banker at Bank of America role, you will accurately and efficiently process cash transactions for clients; connect clients to banking solutions that meet their specific financial needs; manage financial center traffic, appointments, and outbound calls effectively; and partner with experts in small business, lending, and investments to grow business knowledge.
What are the requirements for this Relationship Banker role?expand_more
To qualify for the Relationship Banker at Bank of America position, applicants should have: Must be at least 18 years of age; High School Diploma / GED / Secondary School or equivalent; Must be able to work weekends and/or extended hours; and Must be able to travel to any financial center location within a reasonable distance.
Where is the Relationship Banker role at Bank of America located?expand_more
Relationship Banker at Bank of America is based in Plummer Street, Northridge East Neighborhood Council District, Los Angeles, Los Angeles County, California, 91330, United States. This is a on-site role.
Is this Relationship Banker job remote, hybrid, or on-site?expand_more
Bank of America has listed this Relationship Banker role as on-site.
How much experience is required for this Relationship Banker role?expand_more
Relationship Banker at Bank of America typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Relationship Banker role at Bank of America?expand_more
Key skills for Relationship Banker at Bank of America include Mobile Banking; Online Banking; Atm; Cash Handling; Sales; Account Management; Client Management; and Business Development.
What education is required for Relationship Banker at Bank of America?expand_more
Educational requirements for this role: High School Diploma / GED / Secondary School or equivalent; Bachelor's Degree or business-relevant Associate's Degree preferred; and Business-relevant Associate's Degree preferred.
What category does the Relationship Banker role belong to?expand_more
Relationship Banker at Bank of America is part of the accounting & finance job category on Recrutus.