Pharmacy Customer Service Associate
Not Disclosed•Part-TimeOn-site
location_on139, Mill Street, Village of Fayetteville, Town of Manlius, Onondaga County, New York, 13066, United States
About the Role
As a Pharmacy Customer Service Associate at Walgreens, you are the face of our pharmacy and retail operations, tasked with delivering a distinctive and delightful customer experience. This role exists to bridge the gap between clinical pharmacy services and everyday retail convenience, ensuring that every patient and shopper feels welcomed, supported, and valued.
You will work in a dynamic environment where you engage directly with customers and patients, greeting them warmly and offering proactive assistance. Your day involves resolving inquiries, guiding customers to products, and ensuring a smooth checkout process. Beyond the register, you play a vital support role in the pharmacy, assisting pharmacists under direct supervision by managing prescription systems, processing claims, and handling inventory. Whether you are helping a customer find a specific item, processing a photo order, or ensuring the store remains clean and well-merchandised, your contributions are essential to maintaining the high standards of care and service Walgreens is known for.
Work location
Work model: On-site
139, Mill Street, Village of Fayetteville, Town of Manlius, Onondaga County, New York, 13066, United States
Village of Fayetteville, New York
Key Responsibilities
- check_circleRegister sales on assigned cash register and process voids, returns, and exchanges
- check_circleFill prescriptions by retrieving, counting, and pouring pharmaceutical drugs
- check_circleConstruct and maintain promotional displays and complete merchandise resets
- check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
- check_circleProcess manual claims for third-party prescription services and handle clerical duties
- check_circleMaintain inventory by ordering, unpacking, and storing pharmaceutical shipments
- check_circleAssist with web pick-up responsibilities by monitoring and filling customer orders
- check_circleAssist the pharmacist in obtaining patient information and processing prescriptions
Requirements
- verifiedMust be fluent in reading, writing, and speaking English
- verifiedEarns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration
Nice to Have
Six months of experience in a retail environment. Prior work experience with Walgreens. Good math skills for filling prescriptions accurately (counting, measuring, weighing). Good computer skills. Knowledge of store inventory control. PTCB certification.
Similar Job Opportunities
Frequently asked questions about Pharmacy Customer Service Associate at Walgreens
What does a Pharmacy Customer Service Associate at Walgreens do?expand_more
Day-to-day, the Pharmacy Customer Service Associate at Walgreens will register sales on assigned cash register and process voids, returns, and exchanges; fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs; construct and maintain promotional displays and complete merchandise resets; and engage customers by greeting them and resolving issues to ensure a positive experience.
What are the requirements for this Pharmacy Customer Service Associate role?expand_more
To qualify for the Pharmacy Customer Service Associate at Walgreens position, applicants should have: Must be fluent in reading, writing, and speaking English; and Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Where is the Pharmacy Customer Service Associate role at Walgreens located?expand_more
Pharmacy Customer Service Associate at Walgreens is based in 139, Mill Street, Village of Fayetteville, Town of Manlius, Onondaga County, New York, 13066, United States. This is a on-site role.
Is this Pharmacy Customer Service Associate job remote, hybrid, or on-site?expand_more
Walgreens has listed this Pharmacy Customer Service Associate role as on-site.
How much experience is required for this Pharmacy Customer Service Associate role?expand_more
Pharmacy Customer Service Associate at Walgreens typically requires 0.5+ years of relevant experience at the entry level level.
What skills do you need for the Pharmacy Customer Service Associate role at Walgreens?expand_more
Key skills for Pharmacy Customer Service Associate at Walgreens include PTCB Certification; English; Math Skills; Computer Skills; and Store Inventory Control.
What category does the Pharmacy Customer Service Associate role belong to?expand_more
Pharmacy Customer Service Associate at Walgreens is part of the retail job category on Recrutus.