Personal Banker I
Not Disclosed•Full-TimeOn-site
location_onTravis County Constable Precinct Five, 700, Lavaca Street, Austin, Travis County, Texas, 78701, United States
About the Team
At Frost, it’s about interactions more than transactions. Since 1868, we have dedicated our expertise to providing exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. As one of the 50 largest U.S. banks by asset size and a leader in banking customer satisfaction, we are committed to fostering an environment that reflects our values and encourages team members to be the best they can be.
In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services. We care about your health, your family, and your future, striving to have our benefits reflect that commitment.
About the Role
As a Personal Banker I, you are the first point of contact for many of our customers, setting the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with customers who span generations. You will be an empathetic problem-solver who consistently delivers a banking experience that makes people want to stop by and say hello.
You will serve as the first point of contact, educating and advising customers on deposits and loans while supporting account maintenance issues. Your day will involve standing firm in integrity, using good judgment in every situation, and managing risk while actively practicing loss prevention. You will develop genuine relationships with clients, becoming the person they know by name, and help guide them along their financial journey.
Hiring Process
If you love serving others and bringing joy to people, we encourage you to apply and see what’s possible at Frost. We look for individuals known for their ability to adapt in ever-changing, fast-paced environments.
Equal Opportunity
Frost is committed to fostering an environment that reflects our values. We are an equal opportunity employer dedicated to providing a workplace free from discrimination and harassment.
Work location
Work model: On-site
Travis County Constable Precinct Five, 700, Lavaca Street, Austin, Travis County, Texas, 78701, United States
Austin, Texas
Key Responsibilities
- check_circleProvide personal banking and teller services while meeting performance standards
- check_circleMaintain proper cash on hand and prepare daily teller cash settlements
- check_circleEducate customers on deposits, loans, and account maintenance issues
- check_circleProcess teller transactions including deposits, payments, and check cashing
- check_circleManage risk and actively practice loss prevention procedures
- check_circleDevelop and maintain strong relationships with banking clients
- check_circleProvide financial advice and guidance to support client journeys
Requirements
- verifiedRequired Availability: Monday–Friday, 8:00am–5:00pm with Rotating Saturdays, 8:30am–1:30pm
- verifiedProficiency in Microsoft applications
- verifiedExcellent written and verbal communication skills
Nice to Have
Cash-handling experience. College hours. Experience in dealing with fraud, protecting customers' money, and building trust so clients feel comfortable and safe.
Benefits & Perks
check_circleMedical, dental, vision, long-term disability, and life insurancecheck_circle401(k) matchingcheck_circleGenerous holiday and paid time off schedulecheck_circleTuition reimbursementExtensive health and wellness programs, including Employee Assistance Program
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Applications, Cash-Handling.
Education: College hours preferred.
Frequently asked questions about Personal Banker I at Frost
What does a Personal Banker I at Frost do?expand_more
Day-to-day, the Personal Banker I at Frost will provide personal banking and teller services while meeting performance standards; maintain proper cash on hand and prepare daily teller cash settlements; educate customers on deposits, loans, and account maintenance issues; and process teller transactions including deposits, payments, and check cashing.
What are the requirements for this Personal Banker I role?expand_more
Frost is looking for candidates who meet the following requirements: Required Availability: Monday–Friday, 8:00am–5:00pm with Rotating Saturdays, 8:30am–1:30pm; Proficiency in Microsoft applications; and Excellent written and verbal communication skills.
Where is the Personal Banker I role at Frost located?expand_more
Personal Banker I at Frost is based in Travis County Constable Precinct Five, 700, Lavaca Street, Austin, Travis County, Texas, 78701, United States. This is a on-site role.
Is this Personal Banker I job remote, hybrid, or on-site?expand_more
Frost has listed this Personal Banker I role as on-site.
How much experience is required for this Personal Banker I role?expand_more
Candidates for Personal Banker I at Frost should have entry level.
What skills do you need for the Personal Banker I role at Frost?expand_more
Key skills for Personal Banker I at Frost include Microsoft Applications; and Cash-Handling.
What education is required for Personal Banker I at Frost?expand_more
Educational requirements for this role: College hours preferred.
What category does the Personal Banker I role belong to?expand_more
Personal Banker I at Frost is part of the accounting & finance job category on Recrutus.