Customer Service Representative (Loan Consultant I)
Not Disclosed•Full-TimeOn-site
location_onAll Saints Episcopal Church, 700, Roanoke Avenue, Roanoke Rapids, Halifax County, North Carolina, 27850, United States
About Lendmark Financial Services
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement; our motto since day one has been "Success is the only option."
About the Role
The Loan Consultant I provides exceptional customer experience while delivering personal loan solutions. This position focuses on building a customer base through sales, loan extensions, and merchant referrals. Role success is defined by the creation of a positive customer experience, the generation of business, strict compliance, the attainment of monthly goals, and operational accuracy.
If you are interested in a fast-paced, high-growth, team-oriented environment with a great culture, you will enjoy a career with us!
Work location
Work model: On-site
All Saints Episcopal Church, 700, Roanoke Avenue, Roanoke Rapids, Halifax County, North Carolina, 27850, United States
Roanoke Rapids, North Carolina
Key Responsibilities
- check_circleProcess credit and employment verifications and record obtained information
- check_circleApprove loans up to established lending limits and complete loan closings
- check_circleActively market all branch products and services to individuals
- check_circlePrepare reports, correspondences, and transaction documentation
- check_circleOperate cash drawer, process bank deposits, and maintain branch balances
- check_circleGreet, assist, and solicit individuals entering the office or calling by phone
Requirements
- verifiedHigh School Diploma or GED
- verified0-2 years consumer finance or related experience
- verifiedCash handling skills
- verifiedComputer skills
- verifiedCustomer service skills
- verifiedProficient working knowledge of Microsoft Windows, Excel and Word Applications
Nice to Have
Associates or Bachelor's Degree. Bilingual in Spanish/English.
Benefits & Perks
check_circleMedical, dental, and vision benefitscheck_circlePaid time off and paid holidayscheck_circle401(k) retirement plancheck_circleLife insurance and long-term disability coveragecheck_circleTuition assistance programcheck_circleEmployee assistance programcheck_circleOptional critical care, auto, home, and pet insurancecheck_circleQuarterly incentive compensation based on performance
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