Patient Service Representative at Canyon Medical Inc.

About the Role

The Patient Service Representative (PSR) serves as the first connection between Intermountain Health and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer and patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care.

You will be the organized and compassionate face of our healthcare team at the Alta View Clinic in Sandy, Utah. Whether connecting with patients over the phone, in person, or via secure messaging, you will play a vital part in their journey by scheduling appointments, registering patients, verifying insurance information, and assisting with necessary forms. This position is designed for those passionate about providing exceptional care in an environment that values growth and community well-being.

Why Intermountain Health?

At Intermountain Health, we care about your well-being—mind, body, and spirit. We provide a generous benefits package designed to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. We are committed to creating an environment where caregivers can thrive while delivering top-tier patient care.

Hiring Process & Application

We use the artificial intelligence platform, HiredScore, to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While this tool assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules; your information is safe and used only for recruitment.

To learn more about our culture and why Intermountain Health is a great place to work, please visit our official resources. All positions are subject to close without notice.

Equal Opportunity Employer

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Work location

Work model: On-site

Planifyr

Key Responsibilities

check_circleSchedule patient appointments for visits, procedures, tests, referrals, and consultations
check_circleRegister patients by confirming and updating demographic data in the registration system
check_circleDocument all patient interactions accurately and completely in the electronic medical record
check_circleObtain insurance cards, IDs, and signatures while verifying insurance coordination of benefits
check_circleProvide courteous patient connections via phone, in person, or secure messaging
check_circleAssist patients with regulatory and billing forms, including scanning paperwork and processing payments
check_circleReview internal communications and dashboards to maintain high performance standards

Requirements

verifiedSix months of customer service experience
verifiedBasic computer skills in word processing and data entry
verifiedAbility to protect patient privacy and PHI
verifiedOne year of customer service experience (preferred)
verifiedBilling and collections experience (preferred)
verifiedComputer literacy in EMR systems (preferred)
verifiedHigh school diploma or GED (preferred)
verifiedMultilingual (preferred)

Nice to Have

One year of customer service experience involving interactions with customers in person and by phone. Billing and collections experience. Computer literacy in using electronic medical records (EMR) systems and other relevant software. High school diploma or GED. Multilingual.

Skills, education and keywords

Skills: Word Processing, Data Entry, Electronic Medical Records, Emr, Billing, Collections, Computer Literacy.

Education: High school diploma or GED preferred.

Frequently asked questions about Patient Service Representative PRN at Canyon Medical Inc.

What does a Patient Service Representative PRN at Canyon Medical Inc. do?expand_more

Day-to-day, the Patient Service Representative PRN at Canyon Medical Inc. will schedule patient appointments for visits, procedures, tests, referrals, and consultations; register patients by confirming and updating demographic data in the registration system; document all patient interactions accurately and completely in the electronic medical record; and obtain insurance cards, ids, and signatures while verifying insurance coordination of benefits.

What are the requirements for this Patient Service Representative PRN role?expand_more

To qualify for the Patient Service Representative PRN at Canyon Medical Inc. position, applicants should have: Six months of customer service experience; Basic computer skills in word processing and data entry; Ability to protect patient privacy and PHI; One year of customer service experience (preferred); Billing and collections experience (preferred); and Computer literacy in EMR systems (preferred).

Where is the Patient Service Representative PRN role at Canyon Medical Inc. located?expand_more

Patient Service Representative PRN at Canyon Medical Inc. is based in Planifyr. This is a on-site role.

Is this Patient Service Representative PRN job remote, hybrid, or on-site?expand_more

Canyon Medical Inc. has listed this Patient Service Representative PRN role as on-site.

How much experience is required for this Patient Service Representative PRN role?expand_more

Patient Service Representative PRN at Canyon Medical Inc. typically requires 0.5+ years of relevant experience at the entry level level.

What skills do you need for the Patient Service Representative PRN role at Canyon Medical Inc.?expand_more

Key skills for Patient Service Representative PRN at Canyon Medical Inc. include Word Processing; Data Entry; Electronic Medical Records; Emr; Billing; Collections; and Computer Literacy.

What education is required for Patient Service Representative PRN at Canyon Medical Inc.?expand_more

Educational requirements for this role: High school diploma or GED preferred.

What category does the Patient Service Representative PRN role belong to?expand_more

Patient Service Representative PRN at Canyon Medical Inc. is part of the customer services job category on Recrutus.

Patient Service Representative PRN