Patient Service Representative
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About the Role
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer and patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care.
You will be the organized and compassionate face of our healthcare team, working in an environment that values growth and exceptional care. Whether greeting patients in person, connecting over the phone, or communicating via secure messaging, you will play a vital role in ensuring patients feel supported from the moment they arrive.
About Intermountain Health
Intermountain Health is dedicated to the well-being of our community, fostering a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. We provide a generous benefits package designed to support our caregivers' mind, body, and spirit.
Hiring Process & Application
We use the artificial intelligence (AI) platform, HiredScore, to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules; your information is safe and used only for recruitment.
Equal Opportunity
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleSchedule patient appointments for visits, procedures, tests, and consultations
Similar Job Opportunities
Skills, education and keywords
Skills: Word Processing, Data Entry, Electronic Medical Records, Emr, Billing, Collections, Multilingual.
Education: High school diploma or GED preferred.
Frequently asked questions about Patient Service Representative at Canyon Medical Inc.
What does a Patient Service Representative at Canyon Medical Inc. do?expand_more
In this Patient Service Representative at Canyon Medical Inc. role, you will schedule patient appointments for visits, procedures, tests, and consultations; register patients by confirming and updating demographic data in the registration system; process payments and proactively request payments for current and past services; and document all patient interactions accurately in the electronic medical record.
What are the requirements for this Patient Service Representative role?expand_more
To qualify for the Patient Service Representative at Canyon Medical Inc. position, applicants should have: Six months of customer service experience; Basic computer skills in word processing and data entry; Ability to protect patient privacy and PHI; High school diploma or GED preferred; and Multilingual preferred.
Where is the Patient Service Representative role at Canyon Medical Inc. located?expand_more
Patient Service Representative at Canyon Medical Inc. is based in Planifyr. This is a on-site role.