Patient Experience Specialist I
Not Disclosed•Full-TimeOn-site
location_onSoddy, Soddy-Daisy, Hamilton County, East Tennessee, Tennessee, 47379, United States
The Atlantic Vision Partners Way
At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love – helping our patients see more clearly! We provide our employees with continued support through on-site training, unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, paid certified accreditations, and unmatched resources like in-house tools to help serve our patients. Come where you can flourish!
Your Mission
We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. This role is central to welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs.
Ready to Join Our Team?
Apply now to become part of our supportive environment.
Equal Opportunity
Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work location
Work model: On-site
Soddy, Soddy-Daisy, Hamilton County, East Tennessee, Tennessee, 47379, United States
Soddy-Daisy, Tennessee
Key Responsibilities
- check_circleAnswer incoming calls and respond to patient inquiries promptly
- check_circleRegister patients and verify that records are up-to-date and accurate
- check_circleVerify personal and insurance information for services and procedures
- check_circleSchedule appointments and procedures for patients
- check_circleProcess medical record requests from patients
- check_circleCollect and process payments from patients
- check_circleConduct daily reconciliation of cash reports and monies collected
- check_circleReschedule missed appointments and handle cancellations
Requirements
- verifiedHigh School diploma or GED
- verifiedDemonstrated computer literacy
- verifiedWillingness to submit to a background check
Nice to Have
Healthcare and service industry experience. Associate degree.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401k plancheck_circleLong-term disability and life insurancecheck_circlePaid vacation and holidays including two floating holidayscheck_circlePaid uniformscheck_circleTuition reimbursement opportunitiescheck_circleReferral bonus opportunitiescheck_circleDiscount on designer eyewearcheck_circlePaid certified accreditation program
Similar Job Opportunities
Skills, education and keywords
Skills: Computer Literacy, Typing Proficiency.
Education: High School diploma or GED required; Associate degree preferred.
Frequently asked questions about Patient Experience Specialist I at See Management
What does a Patient Experience Specialist I at See Management do?expand_more
Day-to-day, the Patient Experience Specialist I at See Management will answer incoming calls and respond to patient inquiries promptly; register patients and verify that records are up-to-date and accurate; verify personal and insurance information for services and procedures; and schedule appointments and procedures for patients.
What are the requirements for this Patient Experience Specialist I role?expand_more
To qualify for the Patient Experience Specialist I at See Management position, applicants should have: High School diploma or GED; Demonstrated computer literacy; and Willingness to submit to a background check.
Where is the Patient Experience Specialist I role at See Management located?expand_more
Patient Experience Specialist I at See Management is based in Soddy, Soddy-Daisy, Hamilton County, East Tennessee, Tennessee, 47379, United States. This is a on-site role.
Is this Patient Experience Specialist I job remote, hybrid, or on-site?expand_more
See Management has listed this Patient Experience Specialist I role as on-site.
How much experience is required for this Patient Experience Specialist I role?expand_more
Candidates for Patient Experience Specialist I at See Management should have mid level.
What skills do you need for the Patient Experience Specialist I role at See Management?expand_more
Key skills for Patient Experience Specialist I at See Management include Computer Literacy; and Typing Proficiency.
What education is required for Patient Experience Specialist I at See Management?expand_more
Educational requirements for this role: High School diploma or GED required; and Associate degree preferred.
What category does the Patient Experience Specialist I role belong to?expand_more
Patient Experience Specialist I at See Management is part of the admin job category on Recrutus.
About See Management
See Management is a global talent management and marketing firm based in New York, New York, operating within the photography and creative industries. Established in 2002 by Anna Casagrande and John Shegda, the company represents a diverse roster of creative professionals including art directors, photographers, set designers, prop stylists, fashion stylists, groomers, hair stylists, makeup artists, and manicurists. The organization serves the fashion, beauty, entertainment, and art sectors by guiding the careers of these specialists.
Clients engage See Management for a wide range of services spanning editorial and advertising projects, brand consultation, and product development. Through its dedicated production division, See Management Production, the firm offers full-service capabilities that include casting, location scouting, and production support. This structure allows the company to provide comprehensive solutions for complex creative needs while maintaining a global footprint in the industry.
Browse more roles: All See Management jobs, admin jobs on Recrutus.