Patient Education Manager
Not Disclosed•Full-TimeOn-site
location_on4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
About Rhythm
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions, and seek answers for them.
Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts. We are a dynamic and growing global team spanning more than a dozen countries, dedicated to rapidly advancing care and precision medicines that address the root cause of these conditions.
Our Core Values
- We are committed to advancing scientific understanding to improve patients' lives.
- We are inspired to tackle tough challenges and have the courage to ask bold questions.
- We are eager to learn and adapt.
- We believe collaboration and ownership are foundational for our success.
- We value the unique contribution each individual brings to furthering our mission.
About the Role
The Patient Education Manager is a field-based member of the commercial team responsible for supporting the patient-centric business model. In this role, you will respond to the needs of patients and caregivers through engagement, education, care coordination, and the resolution of treatment access barriers.
You will establish strong relationships with people living with rare neuroendocrine diseases and their caregivers, serving as an integral resource throughout their journey. You will provide support and connect patients and healthcare providers to resources that may be helpful in optimizing patient care, while working collaboratively within a team environment. Your territory will cover primarily Dallas, TX and surrounding areas, though this may evolve as business needs change.
Equal Opportunity
Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.
Work location
Work model: On-site
4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
Dallas, Texas
Key Responsibilities
- check_circleDeliver in-depth disease state and product education to patients and caregivers
- check_circleRespond to customer inquiries and triage patients to appropriate resources
- check_circleMaintain comprehensive understanding of regional payor and customer trends
- check_circleProvide care coordination as a liaison with sales and specialty pharmacy teams
- check_circleIdentify and resolve patient-specific barriers to treatment access
- check_circleCollaborate with cross-functional partners on complex patient issues
- check_circleConduct in-person and virtual education programs including injection training
- check_circleEnsure compliance with all corporate, legal, and regulatory requirements
Requirements
- verifiedBachelor's degree required
- verifiedNursing, social work, dietitian, or clinical background required
- verified6+ years of related experience
- verifiedExperience supporting patients within Rare Disease
- verifiedKnowledge of insurance and payor landscape and US reimbursement process
- verifiedAbility to travel in the U.S. (up to 50% travel)
Nice to Have
Prior product launch experience
Benefits & Perks
check_circleDiscretionary annual bonus based on individual and company performancecheck_circleEligibility for restricted stock units
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Skills, education and keywords
Skills: Nursing, Social Work, Dietitian, Rare Disease, Insurance, Payor Landscape, Us Reimbursement Process, Product Launch, Injection Education Training, Care Coordination.
Education: Bachelor's degree required in nursing, social work, dietitian, or clinical background.
Frequently asked questions about Patient Education Manager at Rhythm Pharmaceuticals Inc.
What does a Patient Education Manager at Rhythm Pharmaceuticals Inc. do?expand_more
In this Patient Education Manager at Rhythm Pharmaceuticals Inc. role, you will deliver in-depth disease state and product education to patients and caregivers; respond to customer inquiries and triage patients to appropriate resources; maintain comprehensive understanding of regional payor and customer trends; and provide care coordination as a liaison with sales and specialty pharmacy teams.
What are the requirements for this Patient Education Manager role?expand_more
To qualify for the Patient Education Manager at Rhythm Pharmaceuticals Inc. position, applicants should have: Bachelor's degree required; Nursing, social work, dietitian, or clinical background required; 6+ years of related experience; Experience supporting patients within Rare Disease; Knowledge of insurance and payor landscape and US reimbursement process; and Ability to travel in the U.S. (up to 50% travel).
Where is the Patient Education Manager role at Rhythm Pharmaceuticals Inc. located?expand_more
Patient Education Manager at Rhythm Pharmaceuticals Inc. is based in 4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States. This is a on-site role.
Is this Patient Education Manager job remote, hybrid, or on-site?expand_more
Rhythm Pharmaceuticals Inc. has listed this Patient Education Manager role as on-site.
How much experience is required for this Patient Education Manager role?expand_more
Patient Education Manager at Rhythm Pharmaceuticals Inc. typically requires 6+ years of relevant experience at the senior level.
What skills do you need for the Patient Education Manager role at Rhythm Pharmaceuticals Inc.?expand_more
Key skills for Patient Education Manager at Rhythm Pharmaceuticals Inc. include Nursing; Social Work; Dietitian; Rare Disease; Insurance; Payor Landscape; Us Reimbursement Process; and Product Launch.
What education is required for Patient Education Manager at Rhythm Pharmaceuticals Inc.?expand_more
Educational requirements for this role: Bachelor's degree required in nursing, social work, dietitian, or clinical background.
What category does the Patient Education Manager role belong to?expand_more
Patient Education Manager at Rhythm Pharmaceuticals Inc. is part of the healthcare & nursing job category on Recrutus.