Patient Access Liaison
Not Disclosed•Full-TimeOn-site
location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
About Amgen
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach thousands of patients each year.
Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for solving complex challenges and driving meaningful impact for patients, you'll thrive as part of the Amgen team. As a global biotechnology leader, we collaborate across disciplines to deliver innovative therapies that reach millions of patients worldwide. It's time for a career you can be proud of.
Work location
Work model: On-site
6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
Worthington, Ohio
Key Responsibilities
- check_circleSupport patients and providers in navigating insurance coverage and reimbursement pathways
- check_circleAssist with prior authorization processes and resolve denied claims
- check_circleEducate patients on coverage considerations and financial assistance programs
- check_circleInvestigate and resolve patient access challenges before and after infusion
- check_circlePartner with internal teams to support patient access initiatives
- check_circleMaintain accurate documentation of activities in internal systems
- check_circleTrain physician offices on therapy coverage pathways and billing practices
- check_circleEnsure compliance with HIPAA, FDA, and company regulatory guidelines
Requirements
- verifiedDoctorate degree OR Master's degree with 2 years experience OR Bachelor's degree with 4 years experience OR Associate's degree with 8 years experience OR High school diploma with 10 years experience in patient services and/or access and reimbursement
- verifiedExperience supporting buy-and-bill or infused pharmaceutical therapies
- verifiedClinical background such as nursing or allied health
- verifiedUnderstanding of reimbursement processes including prior authorization, appeals, and denied claims management
- verifiedKnowledge of HIPAA guidelines and FDA regulatory requirements
- verifiedFamiliarity with internal and OIG compliance guidelines
- verifiedProficiency in Microsoft Office, CRM, AI and relevant systems
- verifiedTravel up to 50%
Nice to Have
Experience supporting buy-and-bill or infused pharmaceutical therapies, rare disease or orphan drug experience, clinical background such as nursing or allied health, understanding of reimbursement processes including prior authorization, appeals, and denied claims management, knowledge of HIPAA guidelines and FDA regulatory requirements, familiarity with internal and OIG compliance guidelines, strong analytical and problem-solving skills, excellent written and verbal communication skills, ability to manage complex patient situations and resolve access barriers, experience working in cross-functional field teams, proficiency in Microsoft Office, CRM, AI and relevant systems, access and reimbursement knowledge, prior authorization processes, healthcare reimbursement systems, coding and billing awareness, patient support program knowledge, compliance and privacy requirements, learning agility, decision quality, stakeholder engagement, ability to respond rapidly to urgent access needs to prevent treatment delays or lapses, ability to operate effectively in matrix field environments, and willingness to travel up to 50% including occasional overnight and weekend commitments.
Benefits & Perks
check_circleRetirement and Savings Plan with generous company contributionscheck_circleGroup medical, dental, and vision coveragecheck_circleLife and disability insurancecheck_circleFlexible spending accountsDiscretionary annual bonus program or sales-based incentive plan
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, CRM, Ai, Hipaa, Fda, Oig, Prior Authorization, Coding, Billing, Reimbursement.
Education: Master's degree required for Level 5 with 2 years experience, or Level 6 with 4 years experience; Bachelor's degree required for Level 5 with 4 years experience, or Level 6 with 6 years experience.
Frequently asked questions about Patient Access Liaison at Amgen
What does a Patient Access Liaison at Amgen do?expand_more
Day-to-day, the Patient Access Liaison at Amgen will support patients and providers in navigating insurance coverage and reimbursement pathways; assist with prior authorization processes and resolve denied claims; educate patients on coverage considerations and financial assistance programs; and investigate and resolve patient access challenges before and after infusion.
What are the requirements for this Patient Access Liaison role?expand_more
To qualify for the Patient Access Liaison at Amgen position, applicants should have: Doctorate degree OR Master's degree with 2 years experience OR Bachelor's degree with 4 years experience OR Associate's degree with 8 years experience OR High school diploma with 10 years experience in patient services and/or access and reimbursement; Experience supporting buy-and-bill or infused pharmaceutical therapies; Clinical background such as nursing or allied health; Understanding of reimbursement processes including prior authorization, appeals, and denied claims management; Knowledge of HIPAA guidelines and FDA regulatory requirements; and Familiarity with internal and OIG compliance guidelines.
Where is the Patient Access Liaison role at Amgen located?expand_more
Patient Access Liaison at Amgen is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.
Is this Patient Access Liaison job remote, hybrid, or on-site?expand_more
Amgen has listed this Patient Access Liaison role as on-site.
How much experience is required for this Patient Access Liaison role?expand_more
Patient Access Liaison at Amgen typically requires 2–10 years of relevant experience at the mid level level.
What skills do you need for the Patient Access Liaison role at Amgen?expand_more
Key skills for Patient Access Liaison at Amgen include Microsoft Office; CRM; Ai; Hipaa; Fda; Oig; Prior Authorization; and Coding.
What education is required for Patient Access Liaison at Amgen?expand_more
Educational requirements for this role: Master's degree required for Level 5 with 2 years experience, or Level 6 with 4 years experience; and Bachelor's degree required for Level 5 with 4 years experience, or Level 6 with 6 years experience.
What category does the Patient Access Liaison role belong to?expand_more
Patient Access Liaison at Amgen is part of the healthcare & nursing job category on Recrutus.