Outside Technical Representative

About the Company

For over three decades, FOX has been an industry leader in the design and development of high-performance shock absorbers and racing suspension products for snowmobiles, mountain bikes, motorcycles, ATVs, UTVs, off-road cars, trucks, and SUVs.

Founded in 1974 by Bob Fox, the company began with racing products in motocross and has never stopped competing. FOX has equipped vehicles and racers that have stood atop podiums in every sport they have entered, from the sands of Baja to the dunes of Dakar.

Our team of engineers performs rigorous tests with our athletes year-round. The data we collect from performance testing and our application of that knowledge to our products is what separates FOX from every other suspension company.

About the Role

If you have a passion for biking and a drive to be the best, this is a great opportunity to join FOX Factory, Inc., a fast-growing and dynamic company in Sparks, NV.

As a Bicycle Outside Technical Representative, you will serve as a vital bridge between FOX and the community. Your mission is to educate consumers, dealers, and partners on maximizing the benefits of FOX and Race Face Easton products. You will be the face of the brand at product launches, festivals, races, and educational summits, ensuring that every interaction reinforces our commitment to performance and quality.

This role is a unique blend of field presence and technical expertise. You will drive a full-sized Sprinter Van to regional events, managing your own event calendar while delivering technical clinics to dealers and customers. Whether you are on the road supporting races or back at the FOX Factory location handling follow-up paperwork and assisting the service center, you will maintain a high level of professionalism and a contagious positive attitude.

Hiring Process

We look forward to hearing from you. Qualified candidates should submit their application to be considered for this full-time opportunity based out of the FOX Factory West location in Sparks, NV.

Work location

Work model: On-site

960, Garden Pond Way, Sparks, Washoe County, Nevada, 89441, United States

Sparks, Nevada

Key Responsibilities

check_circleProvide technical support at FOX events and product launches
check_circleManage event calendar and confirm all event arrangements in advance
check_circleDrive Sprinter van and maintain appropriate part and tool inventory
check_circleEnsure quality standards of suspension products on all repairs
check_circleMaintain personal bank account for stipend and submit timely expense reports
check_circleConduct regional technical clinics to educate dealers on service and tuning
check_circleAssist service center with phone, email, and training tasks when not traveling

Requirements

verifiedMust have a clean driving record
verifiedAbility to use hand tools properly and safely
verifiedAbility to read, understand and utilize technical drawings/engineering documents
verifiedModerate PC skills
verifiedExtensive travel required (up to 9+ months per year)
verified2+ years of industry experience (Preferred)
verifiedIBD retail experience (Preferred)

Nice to Have

IBD retail experience

Frequently asked questions about Outside Technical Representative at Fox Factory

What does a Outside Technical Representative at Fox Factory do?expand_more

A Outside Technical Representative at Fox Factory is responsible for the following: Provide technical support at FOX events and product launches; Manage event calendar and confirm all event arrangements in advance; Drive Sprinter van and maintain appropriate part and tool inventory; and Ensure quality standards of suspension products on all repairs.

What are the requirements for this Outside Technical Representative role?expand_more

Fox Factory is looking for candidates who meet the following requirements: Must have a clean driving record; Ability to use hand tools properly and safely; Ability to read, understand and utilize technical drawings/engineering documents; Moderate PC skills; Extensive travel required (up to 9+ months per year); and 2+ years of industry experience (Preferred).

Where is the Outside Technical Representative role at Fox Factory located?expand_more

Outside Technical Representative at Fox Factory is based in 960, Garden Pond Way, Sparks, Washoe County, Nevada, 89441, United States. This is a on-site role.

Is this Outside Technical Representative job remote, hybrid, or on-site?expand_more

Fox Factory has listed this Outside Technical Representative role as on-site.

How much experience is required for this Outside Technical Representative role?expand_more

Outside Technical Representative at Fox Factory typically requires 2+ years of relevant experience at the mid level level.

What skills do you need for the Outside Technical Representative role at Fox Factory?expand_more

Key skills for Outside Technical Representative at Fox Factory include Hand Tools; Technical Drawings; Engineering Documents; Fox Suspension Products; and Race Face Easton Components.

What category does the Outside Technical Representative role belong to?expand_more

Outside Technical Representative at Fox Factory is part of the engineering job category on Recrutus.