Operations Manager (Non-Complex)

About the Role

This position serves as a vital bridge between store operations, community engagement, and financial stewardship. You will champion company-sponsored programs and sustainability efforts, representing Walmart to external organizations while fostering strong relationships with key community groups. Your mission is to ensure the facility's financial performance aligns with sales and profit goals, utilizing data insights to drive continuous improvements and strategic planning.

In this role, you will model exceptional customer service standards by adhering to the "One Best Way" (OBW) service model. You are expected to create a workplace where associates feel seen, supported, and connected, promoting a culture of belonging that embraces differences in people, cultures, and ideas. By acting with integrity and humility, you will hold yourself and others accountable to the highest ethical standards, supporting Walmart's goal of becoming a regenerative company that makes a positive impact for associates, customers, and the world around us.

Day in the Life

Your day involves initiating and directing community outreach programs, encouraging associates to serve as good members of the community. You will ensure compliance with company policies by analyzing reports, monitoring asset protection and safety controls, and developing action plans to correct deficiencies. A significant portion of your time is dedicated to the supervision and development of hourly associates, including hiring, training, mentoring, and providing constructive feedback to help them achieve business goals.

You will assist the store manager in driving financial performance by reviewing Profit and Loss statements, controlling expenses, and participating in budget forecasting. This requires identifying improvement opportunities, building accountability for results, and demonstrating adaptability. You will also support the Open Door Policy, ensuring that business processes and practices are executed with a focus on ethics, integrity, and the well-being of the team.

Hiring Process

Candidates for this position will be evaluated based on their minimum qualifications, which include specific combinations of college education, retail experience, and supervisory experience. Preferred qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, along with experience supervising five or more direct reports.

Equal Opportunity & Culture

Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a zero-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. We are an equal opportunity employer and value diversity in our workforce.

Benefits & Well-being

We offer competitive pay, performance-based bonus awards, and a comprehensive benefits package designed for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include a 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave.

Additionally, Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates, with tuition, books, and fees completely paid for by Walmart.