OEM Sales Mgr
Not Disclosed•Full-TimeOn-site
location_on101, City Hall Plaza, Durham, Durham County, North Carolina, 27701, United States
About Concord Hospitality
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist. Concord is proud to recognize associates for their hard work, dedication, and commitment to excellence. As our national company cheer goes: "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
About the Role
As a Sales Manager, you will serve as the bridge between Concord Hospitality and its internal partners and external clients, ensuring the highest levels of customer service are delivered at every touchpoint. Your role is to foster a unified, collaborative environment that embodies an entrepreneurial spirit, enabling you to make the best possible decisions for the hotel and achieve the team's overall goals.
In this position, you will manage the full lifecycle of group events, from pre-event planning to post-event analysis. You will be responsible for monitoring and communicating all details of assigned events and groups, including room blocks, meeting space, special concessions, contract clauses, and billing details. Success in this role requires a keen focus on detail and the ability to work diligently to maintain existing accounts while developing new business opportunities.
You will partner with internal and external stakeholders to accurately forecast group rooms and food and beverage revenues, utilizing strategies to maximize released space and impact hotel revenues. This involves gaining deep knowledge of the hotel's food and beverage products, pricing, presentation, function space, and audio-visual capabilities. You will be expected to attend customer functions as needed and consistently attain sales activity and revenue goals through proactive calls, tours, and appointments.
Hiring Process & Career Growth
We encourage you to own your career development and advocate for the training and job opportunities that will allow you to hone your talents and skills. You will participate in all necessary internal meetings, conference calls, reporting, planning, and training required for the position. We expect you to carry out reasonable requests made by Management and comply with company policies and procedures.
Equal Opportunity
Concord Hospitality is committed to being a "Great Place to Work for All." We support diversity and inclusion and consider qualified applicants regardless of background.
Work location
Work model: On-site
101, City Hall Plaza, Durham, Durham County, North Carolina, 27701, United States
Durham, North Carolina
Key Responsibilities
- check_circleMaintain existing accounts and develop new business opportunities for the hotel
- check_circleForecast group rooms and F&B revenues to maximize hotel revenue and released space
- check_circleMonitor and manage pre-event, event, and post-event details including contracts and billing
- check_circleUtilize digital sales systems and conceptual sales processes to achieve team goals
- check_circleParticipate in internal meetings, conference calls, reporting, and planning sessions
- check_circleAttain sales activity goals through proactive calls, tours, and appointments
- check_circleProvide high-level customer service to internal partners and external clients
- check_circleRespond promptly and professionally to all inquiries via all communication channels
Benefits & Perks
check_circleMedical, dental, and vision planscheck_circleLife insurancecheck_circleShort-term and long-term disability optionscheck_circle401K optionscheck_circleTuition assistancecheck_circleDiscounted room rates at Concord managed hotels
Similar Job Opportunities
Frequently asked questions about OEM Sales Mgr at Concord Hospitality Enterprises
What does a OEM Sales Mgr at Concord Hospitality Enterprises do?expand_more
In this OEM Sales Mgr at Concord Hospitality Enterprises role, you will maintain existing accounts and develop new business opportunities for the hotel; forecast group rooms and f&b revenues to maximize hotel revenue and released space; monitor and manage pre-event, event, and post-event details including contracts and billing; and utilize digital sales systems and conceptual sales processes to achieve team goals.
Where is the OEM Sales Mgr role at Concord Hospitality Enterprises located?expand_more
OEM Sales Mgr at Concord Hospitality Enterprises is based in 101, City Hall Plaza, Durham, Durham County, North Carolina, 27701, United States. This is a on-site role.
Is this OEM Sales Mgr job remote, hybrid, or on-site?expand_more
Concord Hospitality Enterprises has listed this OEM Sales Mgr role as on-site.
How much experience is required for this OEM Sales Mgr role?expand_more
Candidates for OEM Sales Mgr at Concord Hospitality Enterprises should have mid level.
What skills do you need for the OEM Sales Mgr role at Concord Hospitality Enterprises?expand_more
Key skills for OEM Sales Mgr at Concord Hospitality Enterprises include Delphi; PMS; Sales Call Process; and Marketing Plan.
What category does the OEM Sales Mgr role belong to?expand_more
OEM Sales Mgr at Concord Hospitality Enterprises is part of the sales job category on Recrutus.