Group & Event Sales Manager
Not Disclosed•Full-TimeOn-site
location_on13599, Hansel Street, Lexington, Frisco, Collin County, Texas, 75035, United States
About Universal Kids Resort
Universal Kids Resort (UKR) is dedicated to creating immersive experiences that blend lodging, theme park access, and unique event offerings. Our mission is to drive business and financial objectives by delivering exceptional group sales, events, and team-building activities. We strive to provide a seamless experience for clients, ensuring that every group booking and convention meets the highest standards of quality and engagement.
About the Role
This position is designed to be the driving force behind our group and event sales strategy. You will serve as the primary liaison between UKR and prospective clients, responsible for developing and soliciting new business while nurturing relationships with former clients. The role focuses on selling group sales, events, tickets, and team-building activities to achieve specific sales volume and revenue targets.
In this role, you will partner closely with Revenue Operations and Operations teams to ensure that every negotiated contract and marketing plan translates into a successful client experience. A key component of your day-to-day involves driving hotel occupancy by creatively packaging room blocks with special events, park access, and meal options. You will act as a brand ambassador, conducting facility tours and promoting our integrated lodging and entertainment offerings to corporate planners, destination marketing organizations, and convention bureaus.
Your work will directly impact the resort's growth by securing new business through direct outreach, networking, and engagement with professional associations. You will manage the entire sales cycle—from lead generation and proposal creation to contract negotiation and execution—ensuring a smooth transition from sale to event delivery. By maintaining deep knowledge of our product offerings and industry trends, you will help shape sales initiatives that maximize occupancy and Average Daily Rate (ADR) while delivering value to our clients.
Work location
Work model: On-site
13599, Hansel Street, Lexington, Frisco, Collin County, Texas, 75035, United States
Frisco, Texas
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Salesforce, Delphi, Amadeus, Horizon, Sap, Microsoft Office, Word, Excel, Powerpoint, Teams.
Education: Bachelor's degree in Business, Sales, Hospitality or related field is required..
Frequently asked questions about Group & Event Sales Manager at Universal Orlando Resort
What does a Group & Event Sales Manager at Universal Orlando Resort do?expand_more
Day-to-day, the Group & Event Sales Manager at Universal Orlando Resort will develop and negotiate group bookings through direct outreach and networking; drive hotel occupancy by packaging room blocks with events and park access; prepare custom sales proposals and negotiate service contracts for prospective clients; and manage the full sales cycle using salesforce for lead generation and tracking.
What are the requirements for this Group & Event Sales Manager role?expand_more
Universal Orlando Resort is looking for candidates who meet the following requirements: Bachelor's degree in Business, Sales, Hospitality or related field; 3+ years of experience in hospitality sales; Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook); Experience with Salesforce, Delphi/Amadeus, or Horizon/SAP POS/ticketing systems (desirable); and Knowledge of Frisco, Dallas, and surrounding areas hospitality and/or event industry (preferred).
Where is the Group & Event Sales Manager role at Universal Orlando Resort located?expand_more
Group & Event Sales Manager at Universal Orlando Resort is based in 13599, Hansel Street, Lexington, Frisco, Collin County, Texas, 75035, United States. This is a on-site role.