Motor Vehicle Shift Supervisor
Not Disclosed•Full-TimeOn-site
location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
About PLS
PLS (People – Location – Service) is a leading retail provider of financial services headquartered in Chicago. Founded in 1997 by Bob and Dan Wolfberg, the PLS Group operates over 200 financial service centers across 12 states. Our mission centers on the customer, providing convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs. We believe that exceptional team members are the key to our success, going above and beyond every day to serve our community.
About the Role
As a Shift Supervisor, you will provide leadership to ensure your store delivers outstanding customer service, meets operating objectives, and adheres to all company policies. This role is designed to bridge the gap between daily operations and strategic goals. You will perform all duties of a Customer Service Representative while assisting the Assistant Store Manager in managing day-to-day store activities. In the absence of the Store Manager and Assistant Store Manager, you will take the lead in directing all team members.
Your day will involve fostering a strong customer service culture, coaching team members on compliance and transaction procedures, and resolving customer complaints. You will also support marketing efforts within the community and assist in managing schedules, cash, and store audits. This position requires a high-energy, collaborative approach to inspire excellence and build lasting relationships with both internal and external customers.
Our Culture
PLS strives to demonstrate our Core Values in all positions: Communication, Customer Focus, Integrity and Trust, Teamwork, and Results. We are committed to maintaining a professional, honest, and inclusive environment where team members can thrive.
Equal Opportunity & Hiring
PLS is an Equal Employment Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace and provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact talentacquisition@pls247.com.
Note: For jobs located in the City of Los Angeles, qualified applicants with criminal histories will be considered for employment consistent with the Fair Chance Initiative for Hiring Ordinance.
Work location
Work model: On-site
North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
Phoenix, Arizona
Key Responsibilities
- check_circleProvide leadership to ensure outstanding customer service and meet store objectives
- check_circleAssist the Assistant Store Manager with day-to-day store operations
- check_circleSupport store marketing efforts within the community
- check_circleEnsure compliance with federal, state, and local regulations
- check_circleMaintain a neat and clean store environment for customers and team members
- check_circleResolve customer complaints and build strong customer relationships
- check_circleAssist with managing schedules, cash handling, and store audits
- check_circleCoach Customer Service Representatives on transaction procedures and compliance
- check_circleSupervise team activities and direct staff in the absence of store management
- check_circleReview and approve checks within established limits
Requirements
- verifiedMinimum of one year of management experience in hospitality, financial services, retail, or restaurant
- verifiedEnglish fluency required
- verifiedEnglish/Spanish bilingual preferred
Nice to Have
English/Spanish bilingual
Benefits & Perks
check_circle401(k) retirement plancheck_circleVacation timecheck_circleOpportunities for advancementcheck_circleOngoing training
Similar Job Opportunities
Frequently asked questions about Motor Vehicle Shift Supervisor at PLS Logistics Services
What does a Motor Vehicle Shift Supervisor at PLS Logistics Services do?expand_more
A Motor Vehicle Shift Supervisor at PLS Logistics Services is responsible for the following: Provide leadership to ensure outstanding customer service and meet store objectives; Assist the Assistant Store Manager with day-to-day store operations; Support store marketing efforts within the community; and Ensure compliance with federal, state, and local regulations.
What are the requirements for this Motor Vehicle Shift Supervisor role?expand_more
PLS Logistics Services is looking for candidates who meet the following requirements: Minimum of one year of management experience in hospitality, financial services, retail, or restaurant; English fluency required; and English/Spanish bilingual preferred.
Where is the Motor Vehicle Shift Supervisor role at PLS Logistics Services located?expand_more
Motor Vehicle Shift Supervisor at PLS Logistics Services is based in North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States. This is a on-site role.
Is this Motor Vehicle Shift Supervisor job remote, hybrid, or on-site?expand_more
PLS Logistics Services has listed this Motor Vehicle Shift Supervisor role as on-site.
How much experience is required for this Motor Vehicle Shift Supervisor role?expand_more
Motor Vehicle Shift Supervisor at PLS Logistics Services typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Motor Vehicle Shift Supervisor role at PLS Logistics Services?expand_more
Key skills for Motor Vehicle Shift Supervisor at PLS Logistics Services include English; and Spanish.
What category does the Motor Vehicle Shift Supervisor role belong to?expand_more
Motor Vehicle Shift Supervisor at PLS Logistics Services is part of the retail job category on Recrutus.
About PLS Logistics Services
PLS Logistics Services operates within the transportation, logistics, supply chain, and storage industry, providing freight brokerage and outsourced logistics solutions since 1991. Headquartered in Cranberry Township, Pennsylvania, the company manages over one million annual loads across major freight modes including flatbed, van, LTL, rail, barge, air, and ocean. Its operational footprint leverages a network of more than 50,000 qualified carrier partners, Class-1 railroads, and major barge companies to ensure reliable service delivery.
The organization serves a diverse client base ranging from small and mid-sized businesses to Fortune 500 enterprises. This broad appeal is supported by consistent recognition as a top logistics provider from industry publications such as Inbound Logistics and Transport Topics. The firm emphasizes that simplifying logistics processes does not require compromising quality or cutting corners.
Decades of operational experience enable the dedicated team of experts to craft customized solutions that address specific business obstacles while maintaining cost efficiency. The company culture relies on employee passion, dedication, and camaraderie to sustain its reputation for keeping client bottom lines intact regardless of logistical challenges.
Browse more roles: All PLS Logistics Services jobs, retail jobs on Recrutus.