Motor Vehicle Assistant Store Manager

About PLS

PLS (People – Location – Service) is a leading retail provider of financial services headquartered in Chicago. Founded in 1997 by Bob and Dan Wolfberg, the company operates over 200 financial service centers across 12 states. Our mission centers on the customer, providing convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs. We believe that exceptional team members are the key to our success, going above and beyond every day to serve our community.

About the Role

The Assistant Store Manager serves as a vital leadership partner to the Store Manager, ensuring the store delivers outstanding customer service while meeting all operating objectives and financial goals. This role is designed for a high-energy professional who thrives in a busy environment and is ready to take on the full scope of store operations.

In this position, you will not only perform all duties of a Customer Service Representative but also step up to direct the activities of the entire team in the Store Manager's absence. Your day will involve building strong relationships with customers, fostering a culture of service excellence, and assisting in the recruitment and development of a motivated team. You will analyze financial trends to drive sales, manage community marketing efforts, and ensure strict compliance with all federal, state, and local regulations. Whether resolving customer complaints or maintaining a clean and organized store environment, you will be instrumental in upholding PLS's core values of Communication, Customer Focus, Integrity, Teamwork, and Results.

Location

This position is based at our Phoenix, AZ location (7450 W Thomas Road).

Equal Opportunity & Culture

PLS is an Equal Employment Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. We are committed to providing reasonable accommodations to applicants with disabilities and maintain a drug-free workplace. For roles in the City of Los Angeles, we comply with the Fair Chance Initiative for Hiring Ordinance, ensuring qualified applicants with criminal histories are considered.

Application Instructions

If you require a reasonable accommodation for any part of the application or hiring process, please contact our Talent Acquisition team at talentacquisition@pls247.com. All arrangements are handled on a case-by-case basis.