Mobile Associate, Retail Sales
Not Disclosed•Full-TimeOn-site
location_on940, Oriole Drive, Virginia Beach, Virginia, 23451, United States
About T-Mobile
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. That's how we're UNSTOPPABLE for our employees. As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder—it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
About the Role
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will be building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.
Hiring Process
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder—it's more like a jungle gym of possibilities! By applying for this career opportunity, you're living our values while investing in your career growth—and we applaud it. You're unstoppable!
Equal Opportunity
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Work location
Work model: On-site
940, Oriole Drive, Virginia Beach, Virginia, 23451, United States
Virginia Beach, Virginia
Key Responsibilities
- check_circleDevelop proficiency in customer service and sales to deliver personalized technology solutions
- check_circleUtilize digital tools to demonstrate network coverage and service plans to customers
- check_circleComplete required training to build knowledge of retail processes and wireless technology
- check_circleCollaborate with colleagues to support a seamless customer experience and team initiatives
Requirements
- verifiedHigh School Diploma/GED
- verified6 months of customer service and/or sales experience in a retail environment (preferred)
- verifiedAt least 18 years of age
- verifiedLegally authorized to work in the United States
Nice to Have
6 months of customer service and/or sales experience in a retail environment.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleFlexible spending accountcheck_circle401(k) retirement plancheck_circleAnnual stock grants for all employeesEmployee stock purchase plan
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Skills, education and keywords
Education: High School Diploma or GED required.
Frequently asked questions about Mobile Associate, Retail Sales at T-Mobile
What does a Mobile Associate, Retail Sales at T-Mobile do?expand_more
In this Mobile Associate, Retail Sales at T-Mobile role, you will develop proficiency in customer service and sales to deliver personalized technology solutions; utilize digital tools to demonstrate network coverage and service plans to customers; complete required training to build knowledge of retail processes and wireless technology; and collaborate with colleagues to support a seamless customer experience and team initiatives.
What are the requirements for this Mobile Associate, Retail Sales role?expand_more
To qualify for the Mobile Associate, Retail Sales at T-Mobile position, applicants should have: High School Diploma/GED; 6 months of customer service and/or sales experience in a retail environment (preferred); At least 18 years of age; and Legally authorized to work in the United States.
Where is the Mobile Associate, Retail Sales role at T-Mobile located?expand_more
Mobile Associate, Retail Sales at T-Mobile is based in 940, Oriole Drive, Virginia Beach, Virginia, 23451, United States. This is a on-site role.
Is this Mobile Associate, Retail Sales job remote, hybrid, or on-site?expand_more
T-Mobile has listed this Mobile Associate, Retail Sales role as on-site.
How much experience is required for this Mobile Associate, Retail Sales role?expand_more
Mobile Associate, Retail Sales at T-Mobile typically requires 0.5+ years of relevant experience at the entry level level.
What education is required for Mobile Associate, Retail Sales at T-Mobile?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Mobile Associate, Retail Sales role belong to?expand_more
Mobile Associate, Retail Sales at T-Mobile is part of the sales job category on Recrutus.