Mobile Associate, Retail Sales

About T-Mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. We are the Un-carrier, and our culture is built on the belief that talent comes in all forms. We don't have a corporate ladder—it's more like a jungle gym of possibilities. We love helping our employees grow in their careers because it's that shared drive to aim high that drives our business and our culture forward.

About the Role

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. As a Mobile Associate, you will be a passionate customer advocate, having fun while connecting with people and being yourself. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. Success in this role is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances the customer experience and supports organizational goals by fostering strong customer relationships and loyalty.

Growth and Development

Never stop growing! Within the first 90 days, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, you will promote to the Mobile Expert role. We applaud your decision to apply for this career opportunity as you live our values while investing in your career growth. You're unstoppable!

Equal Opportunity and Accommodation

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position.