Medical Receptionist/Scheduler

About the Role

As a Medical Receptionist/Scheduler at our Radiology Center, you serve as the first point of contact for patients and visitors. Your role is vital in ensuring a smooth, welcoming, and professional experience from the moment a patient calls or walks through our doors. You will manage the front desk operations, handling appointment scheduling, patient registration, and financial transactions while maintaining a calm and supportive atmosphere for those who may be anxious about their upcoming procedures.

This position requires a bilingual professional fluent in Spanish, as language skills are essential to effectively communicate with our diverse patient population. You will work collaboratively with radiology staff and technicians to facilitate patient flow, ensuring that appointments are optimized for both patient satisfaction and provider efficiency.

Work Environment

You will be working full-time, Monday through Friday, from 8:30 a.m. to 5:00 p.m. The role involves a mix of sitting at the reception desk and light physical activity, such as lifting up to 25 lbs. Flexibility is key, as you may need to adjust your schedule to meet the specific needs of the Center. The environment is fast-paced, requiring strong organizational skills and the ability to multitask while maintaining a high level of attention to detail.

Hiring Process

Interested candidates should submit their resume and a cover letter highlighting their experience in a medical office setting and their proficiency in Spanish. The interview process typically includes an initial screening to verify language skills and availability, followed by an in-person or virtual interview with the Radiology Center Operations Manager to discuss your approach to patient care and administrative efficiency.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive environment. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, age, or disability.

Work location

Work model: On-site

West Central Avenue, Winter Haven, Polk County, Florida, 33880, United States

Winter Haven, Florida

Key Responsibilities

check_circleWelcome and greet patients and visitors in person or over the phone
check_circleRegister new patients and update existing patient demographics
check_circleSchedule appointments using the EMR system to optimize provider time
check_circleMaintain compliance with HIPAA guidelines and protect patient confidentiality
check_circleKeep the reception area clean and organized
check_circleAnswer patient inquiries and comfort patients by addressing anxieties
check_circleFacilitate patient flow by notifying technicians of arrivals and communicating delays
check_circleCollect co-payments, deductibles, and co-insurance and record receipts

Requirements

verifiedHigh School Diploma or equivalent
verified1–2 years' experience in a medical office
verifiedSpanish language skills required
verifiedMedical Administrative Assistant Certification preferred
verifiedKnowledge of medical terminology
verifiedExperience collecting/processing co-payments, deductibles, and co-insurance
verifiedMinimum 40 WPM typing speed
verifiedMicrosoft Office skills
verifiedAbility to learn EMR systems

Nice to Have

Medical Administrative Assistant Certification

Skills, education and keywords

Skills: Spanish, Medical Administrative Assistant Certification, Medical Terminology, Microsoft Office, Emr.

Education: High School Diploma or equivalent required.

Frequently asked questions about Medical Receptionist/Scheduler at MRI ASSOCIATES

What does a Medical Receptionist/Scheduler at MRI ASSOCIATES do?expand_more

In this Medical Receptionist/Scheduler at MRI ASSOCIATES role, you will welcome and greet patients and visitors in person or over the phone; register new patients and update existing patient demographics; schedule appointments using the emr system to optimize provider time; and maintain compliance with hipaa guidelines and protect patient confidentiality.

What are the requirements for this Medical Receptionist/Scheduler role?expand_more

MRI ASSOCIATES is looking for candidates who meet the following requirements: High School Diploma or equivalent; 1–2 years' experience in a medical office; Spanish language skills required; Medical Administrative Assistant Certification preferred; Knowledge of medical terminology; and Experience collecting/processing co-payments, deductibles, and co-insurance.

Where is the Medical Receptionist/Scheduler role at MRI ASSOCIATES located?expand_more

Medical Receptionist/Scheduler at MRI ASSOCIATES is based in West Central Avenue, Winter Haven, Polk County, Florida, 33880, United States. This is a on-site role.

Is this Medical Receptionist/Scheduler job remote, hybrid, or on-site?expand_more

MRI ASSOCIATES has listed this Medical Receptionist/Scheduler role as on-site.

How much experience is required for this Medical Receptionist/Scheduler role?expand_more

Medical Receptionist/Scheduler at MRI ASSOCIATES typically requires 1–2 years of relevant experience at the entry level level.

What skills do you need for the Medical Receptionist/Scheduler role at MRI ASSOCIATES?expand_more

Key skills for Medical Receptionist/Scheduler at MRI ASSOCIATES include Spanish; Medical Administrative Assistant Certification; Medical Terminology; Microsoft Office; and Emr.

What education is required for Medical Receptionist/Scheduler at MRI ASSOCIATES?expand_more

Educational requirements for this role: High School Diploma or equivalent required.

What category does the Medical Receptionist/Scheduler role belong to?expand_more

Medical Receptionist/Scheduler at MRI ASSOCIATES is part of the admin job category on Recrutus.