Lead Front Desk Registrar
Not Disclosed•Full-TimeOn-site
location_on22, Dr. Aaron B. Samuels Boulevard, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States
About the Organization
The Connecticut Institute for Communities (CIFC) is dedicated to providing high-quality healthcare, education, and housing services that enhance community development and improve the quality of life for underserved populations. We foster a culture of inclusivity, community engagement, collaboration, and continuous improvement to meet evolving community needs.
About the Role
As the Lead Front Desk Registrar, you will serve as the primary point of contact for patients and visitors, ensuring a welcoming, respectful, and efficient experience. This leadership position is designed to oversee and coordinate front desk registration operations within our Healthcare & Medical Services programs, supporting the Administration & Clerical team.
In this role, you will lead day-to-day activities while providing guidance and oversight to front desk registrars. You will model excellent customer service, resolve complex registration or billing questions, and play a key role in training and onboarding new staff. Working at CIFC offers the unique opportunity to contribute to meaningful public health programs, engage daily with diverse communities, and support sustainable social improvement through accessible, integrated services.
Who We Are Looking For
We are seeking a leader who is committed to public service and thrives in a collaborative healthcare environment. The ideal candidate will bring strong organizational and leadership skills to front desk operations, with the ability to work effectively with diverse patient populations, including individuals from underserved and multilingual communities. You should be comfortable handling sensitive information, de-escalating challenging interactions, and providing compassionate service to patients and families.
How to Apply
If you are ready to make a difference in our community, we encourage you to apply for this full-time, on-site leadership position. Please submit your application to join our team in delivering high-quality care and support to those who need it most.
Work location
Work model: On-site
22, Dr. Aaron B. Samuels Boulevard, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States
Danbury, Connecticut
Key Responsibilities
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Frequently asked questions about Lead Front Desk Registrar at Connecticut Institute For Communities, Inc. (CIFC)
What does a Lead Front Desk Registrar at Connecticut Institute For Communities, Inc. (CIFC) do?expand_more
In this Lead Front Desk Registrar at Connecticut Institute For Communities, Inc. (CIFC) role, you will oversee daily front desk operations and serve as primary contact for patients and visitors; manage patient registration, insurance verification, and accurate ehr data entry; coordinate appointment scheduling and optimize patient flow with clinical teams; and monitor workflows and adjust staff assignments to minimize wait times.
What are the requirements for this Lead Front Desk Registrar role?expand_more
To qualify for the Lead Front Desk Registrar at Connecticut Institute For Communities, Inc. (CIFC) position, applicants should have: Experience with medical front office operations; Experience with EHR systems; Experience with payer/insurance requirements; Bilingual English/Spanish strongly preferred; CMAA certification preferred; and CHAA certification preferred.
Where is the Lead Front Desk Registrar role at Connecticut Institute For Communities, Inc. (CIFC) located?expand_more
Lead Front Desk Registrar at Connecticut Institute For Communities, Inc. (CIFC) is based in 22, Dr. Aaron B. Samuels Boulevard, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States. This is a on-site role.