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  1. Home
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  5. Medical Front Office Receptionist
The Institute for Family Health logo

Medical Front Office Receptionist

Not Disclosed•Full-TimeOn-site

location_on201, West Wall Street, Idaho City, Boise County, Idaho, 83631, United States

Apply Now

About the Team

We are a family practice focused on wellness and taking care of the whole patient. As a boutique private practice, we pride ourselves on treating our patients like people instead of numbers. Customer service is paramount, and we value team members who are positive contributors to our culture.

Work location

Work model: On-site

location_on

201, West Wall Street, Idaho City, Boise County, Idaho, 83631, United States

Idaho City, Idaho

Key Responsibilities

  • check_circleLead and mentor front office scheduling staff
  • check_circleManage and coordinate complex provider schedules
  • check_circleSchedule patient visits, follow-ups, and urgent appointments
  • check_circleHandle incoming calls and appointment requests
  • check_circleManage schedule adjustments, conflicts, waitlists, and no-shows
  • check_circleSupport insurance-related scheduling requirements such as referrals and authorizations
  • check_circleCollaborate with clinical staff and providers to optimize daily operations
  • check_circleTrain and support new scheduling staff through ongoing regular training
  • check_circleMaintain accuracy within the Electronic Medical Records (EMR) system

Requirements

  • verifiedHigh School Diploma or equivalent
  • verified1+ years experience in medical front office or scheduling roles
  • verifiedProficiency with Electronic Medical Records (EMR)
  • verifiedExperience with commercial appointment scheduling software
  • verifiedExperience with multi-line phone systems
  • verifiedExperience with insurance verification processes

Nice to Have

1+ years experience in medical front office or scheduling roles. High School Diploma or equivalent. Proficiency with Electronic Medical Records (EMR) and commercial appointment scheduling software. Strong customer service and communication skills. Experience with multi-line phone systems and insurance verification processes. Effective time management skills.

The Institute for Family Health cover image
The Institute for Family Health logo
Company

The Institute for Family Health

Industry

Hospitals and Health Care

Headquarters

New York, NY

Affordable health care for all, training, community advocacy, research and more.

The Institute for Family Health operates as a federally qualified community health center network based in New York, NY, within the Hospitals and Health Care industry. The organization focuses on expanding access to high-quality, patient-centered primary health care for medically underserved populations. Its services encompass a broad spectrum of medical needs, including primary care, mental health treatment, dental services, and social support. The network accepts patients of all ages regardless of their ability to pay, ensuring affordable and comprehensive care meets national standards. Beyond direct patient services, the institute leverages its resources to address racial and ethnic disparities in health outcomes. It actively advances health information technology and develops innovative approaches to manage specific conditions such as diabetes, depression, HIV, and women's health. The organization also provides specialty care options including podiatry and ophthalmology. A core component of the institute's mission involves training the next generation of health professionals to deliver family-oriented care. This commitment to education supports the long-term goal of improving health outcomes in the communities it serves. The network continues to seek qualified individuals interested in careers that support these critical public health objectives.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

1+ yrs (Entry Level)

Education

High School Diploma or equivalent

Job Type

Full-Time

Skills Required

Electronic Medical RecordsCommercial Appointment Scheduling SoftwareMulti-Line Phone SystemsInsurance Verification

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Skills, education and keywords

Skills: Electronic Medical Records, Commercial Appointment Scheduling Software, Multi-Line Phone Systems, Insurance Verification.

Education: High School Diploma or equivalent.

Frequently asked questions about Medical Front Office Receptionist at The Institute for Family Health

What does a Medical Front Office Receptionist at The Institute for Family Health do?expand_more
In this Medical Front Office Receptionist at The Institute for Family Health role, you will lead and mentor front office scheduling staff; manage and coordinate complex provider schedules; schedule patient visits, follow-ups, and urgent appointments; and handle incoming calls and appointment requests.
What are the requirements for this Medical Front Office Receptionist role?expand_more
To qualify for the Medical Front Office Receptionist at The Institute for Family Health position, applicants should have: High School Diploma or equivalent; 1+ years experience in medical front office or scheduling roles; Proficiency with Electronic Medical Records (EMR); Experience with commercial appointment scheduling software; Experience with multi-line phone systems; and Experience with insurance verification processes.
Where is the Medical Front Office Receptionist role at The Institute for Family Health located?expand_more
Medical Front Office Receptionist at The Institute for Family Health is based in 201, West Wall Street, Idaho City, Boise County, Idaho, 83631, United States. This is a on-site role.
Is this Medical Front Office Receptionist job remote, hybrid, or on-site?expand_more
The Institute for Family Health has listed this Medical Front Office Receptionist role as on-site.
How much experience is required for this Medical Front Office Receptionist role?expand_more
Medical Front Office Receptionist at The Institute for Family Health typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Medical Front Office Receptionist role at The Institute for Family Health?expand_more
Key skills for Medical Front Office Receptionist at The Institute for Family Health include Electronic Medical Records; Commercial Appointment Scheduling Software; Multi-Line Phone Systems; and Insurance Verification.
What education is required for Medical Front Office Receptionist at The Institute for Family Health?expand_more
Educational requirements for this role: High School Diploma or equivalent.
What category does the Medical Front Office Receptionist role belong to?expand_more
Medical Front Office Receptionist at The Institute for Family Health is part of the admin job category on Recrutus.

About The Institute for Family Health

The Institute for Family Health operates as a federally qualified community health center network based in New York, NY, within the Hospitals and Health Care industry. The organization focuses on expanding access to high-quality, patient-centered primary health care for medically underserved populations. Its services encompass a broad spectrum of medical needs, including primary care, mental health treatment, dental services, and social support. The network accepts patients of all ages regardless of their ability to pay, ensuring affordable and comprehensive care meets national standards.

Beyond direct patient services, the institute leverages its resources to address racial and ethnic disparities in health outcomes. It actively advances health information technology and develops innovative approaches to manage specific conditions such as diabetes, depression, HIV, and women's health. The organization also provides specialty care options including podiatry and ophthalmology.

A core component of the institute's mission involves training the next generation of health professionals to deliver family-oriented care. This commitment to education supports the long-term goal of improving health outcomes in the communities it serves. The network continues to seek qualified individuals interested in careers that support these critical public health objectives.

Browse more roles: All The Institute for Family Health jobs, admin jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
Popular skills
CDL A jobsExcel jobsEnglish jobsMicrosoft Office jobs
Featured employers
Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
US privacy notice
Accessibility