Mechanic

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

About the Role

This position is based at our Tri-Cities location in Richland, Washington. As a key member of our service team, you will perform mechanical and cosmetic repairs on customer and internal vehicles in accordance with CarMax's Certified Quality Inspection and Retail Repair processes.

Your day will involve executing standardized work on engines, electrical systems, drivetrains, brakes, and HVAC components while maintaining a clean and organized shop environment. Beyond technical repairs, you will serve as the primary point of contact for customers, consulting on needed repairs, explaining recommendations clearly, and ensuring they understand the work performed. You will also manage parts inventory, handle billing documentation, and process payments, all while upholding our "Voice of Customer" standards.

Working Environment

This role operates in a combination of office and outdoor environments. You may work in noisy conditions or during inclement weather and will be required to wear CarMax clothing and Personal Protective Equipment. The position demands flexibility, with shifts that may include nights, weekends, and holidays. You will work in a high-energy, fast-paced setting where attention to detail and manual dexterity are essential.

Equal Opportunity Employer

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Application and Accommodation

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.