Manager, Technology Product & Solutions
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
About the Team
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
About the Role
As a Manager, Technology Product & Solutions, you will lead the definition, deployment, and support of technology solutions that enable key business capabilities. You will shape the technology vision and roadmap for your area, partner across teams to deliver exceptional end-user experiences, and grow a high-performing team that consistently delivers business value.
This role exists to translate business capabilities into a clear technology vision and priorities. You will guide application configuration and services, partnering across architecture, engineering, and QA through deployment and 24x7 support. Your focus will be on driving operational excellence, managing vendor relationships, and ensuring the team delivers results that inspire with every cup.
Work Model
We believe we do our best work when we're together, which is why we're onsite four days a week.
Hiring Process
Apply today to join us and inspire with every cup. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.
Equal Opportunity
Starbucks Coffee Company is an equal opportunity employer. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us.
Work location
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Key Responsibilities
- check_circleSet strategy and roadmap by translating business capabilities into a clear technology vision
- check_circleOwn solution delivery and sustainment by aligning scope, budget, and resources
- check_circleGuide application configuration and services through deployment and 24x7 support
- check_circlePartner across architecture, engineering, and QA teams to deliver exceptional end-user experiences
- check_circleCoach and develop talent to grow a high-performing technology team
- check_circleManage vendor relationships and monitor SLA performance
- check_circleDrive operational excellence by analyzing root causes and trends
Requirements
- verified10+ years of relevant experience in technology solutions, systems delivery, and/or technology operations
- verified5+ years of relevant functional, business, and/or industry experience
- verifiedStrong knowledge of SDLC and technology operation
Nice to Have
Experience leading technology roadmaps and portfolio priorities in partnership with cross-functional stakeholders. Experience with application configuration management, SOA/service management concepts, and Agile/Scrum delivery practices. Demonstrated strength in user-centric design (iterative prototyping/testing) to deliver engaging end-user experiences. People leadership experience (building and developing teams) and/or managing vendor partnerships to deliver results.
Benefits & Perks
check_circleMedical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefitscheck_circleShort-term and long-term disability insurancecheck_circlePaid parental leave and family expansion reimbursementcheck_circlePaid vacation from date of hire, sick time, eight paid holidays, and two personal days per year401(k) retirement plan with employer match
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Frequently asked questions about Manager, Technology Product & Solutions at Starbucks
What does a Manager, Technology Product & Solutions at Starbucks do?expand_more
Day-to-day, the Manager, Technology Product & Solutions at Starbucks will set strategy and roadmap by translating business capabilities into a clear technology vision; own solution delivery and sustainment by aligning scope, budget, and resources; guide application configuration and services through deployment and 24x7 support; and partner across architecture, engineering, and qa teams to deliver exceptional end-user experiences.
What are the requirements for this Manager, Technology Product & Solutions role?expand_more
Starbucks is looking for candidates who meet the following requirements: 10+ years of relevant experience in technology solutions, systems delivery, and/or technology operations; 5+ years of relevant functional, business, and/or industry experience; and Strong knowledge of SDLC and technology operation.
Where is the Manager, Technology Product & Solutions role at Starbucks located?expand_more
Manager, Technology Product & Solutions at Starbucks is based in Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States. This is a on-site role.
Is this Manager, Technology Product & Solutions job remote, hybrid, or on-site?expand_more
Starbucks has listed this Manager, Technology Product & Solutions role as on-site.
How much experience is required for this Manager, Technology Product & Solutions role?expand_more
Manager, Technology Product & Solutions at Starbucks typically requires 10+ years of relevant experience at the lead level.
What skills do you need for the Manager, Technology Product & Solutions role at Starbucks?expand_more
Key skills for Manager, Technology Product & Solutions at Starbucks include SDLC; Application Configuration Management; Soa/service Management Concepts; Agile/scrum; and User-Centric Design.
What category does the Manager, Technology Product & Solutions role belong to?expand_more
Manager, Technology Product & Solutions at Starbucks is part of the it job category on Recrutus.