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  1. Home
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  3. customer services
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  5. Manager, Field Reimbursement (West)
Bausch Health Companies Inc. logo

Manager, Field Reimbursement (West)

Not Disclosed•Full-TimeOn-site

location_on2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States

Apply Now

About the Company

Join a global diversified pharmaceutical company driven by a relentless mission to deliver better health outcomes to patients. We are committed to a culture that does not just wait for change but actively creates it, where your skills and values drive collective progress. We are all in it together to make a difference, enriching lives through our work.

About the Role

As a Manager, Field Reimbursement (West), you will serve as a subject matter expert in compliantly educating healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs. This role is critical for building and maintaining professional relationships with key account contacts across your assigned geography, which includes Phoenix, Bakersfield, San Diego, and San Francisco.

You will act as a strong individual contributor who displays leadership skills to contribute to business impact with peers and customers. Your day-to-day involves working seamlessly and compliantly in coordination with customer support services, specialty pharmacies, and other field teams to support patient access. You will navigate complex patient access challenges, condensing complex issues into simple solutions to improve the customer experience. By educating office staff on prior authorization requirements, coverage status, payer appeals, and financial assistance options, you ensure that patients receive the care they need regardless of their insurance status.

Hiring Process

Candidates selected for this role will be invited to participate in a series of interviews designed to assess technical expertise, cultural fit, and problem-solving capabilities. The process typically includes an initial screening, followed by deeper discussions with hiring managers and potential team members to evaluate alignment with our mission and values.

Equal Opportunity & Culture

We are an Equal Opportunity Employer (EOE Disability/Veteran) committed to building diverse teams that are representative of the patients and communities we serve. We strive to create an inclusive workplace that cultivates collaboration, ensuring that every team member feels valued and empowered to contribute to our shared goals.

Work location

Work model: On-site

location_on

2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States

San Diego, California

Key Responsibilities

  • check_circleBuild and maintain professional relationships with key account contacts in assigned geography
  • check_circleTrain HCP staff on customer support programs for the supported portfolio
  • check_circleImprove customer experience by condensing complex issues into simple solutions
  • check_circleCommunicate with internal stakeholders and specialty pharmacies to navigate patient access and reimbursement
  • check_circleResolve complex patient access challenges across payers and specialty pharmacies
  • check_circleEducate office staff regarding patient financial assistance and alternate funding options
  • check_circleCompliantly educate healthcare provider staff on customer support programs and reimbursement processes
  • check_circleEducate HCP staff on prior authorization requirements, coverage status, and payer appeals
  • check_circle

Requirements

  • verifiedBachelor's Degree required
  • verifiedMinimum three years of work experience in Patient Navigation, Payer, Reimbursement, Specialty Pharmacy, or Pharmaceutical Sales
  • verifiedExcellent computer skills including Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint)
  • verifiedExperience working with customers via virtual meeting platforms

Benefits & Perks

check_circleComprehensive Medical insurance including Prescription Drug coveragecheck_circleDental and Vision insurancecheck_circleFlexible Spending Accountscheck_circle401(k) with matching company contributionDiscretionary time off and paid sick time
Bausch Health Companies Inc. logo
Company

Bausch Health Companies Inc.

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

3+ yrs (Mid Level)

Education

Bachelor's Degree required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Microsoft Office, Outlook, Teams, Excel, Word, Power Point.

Education: Bachelor's Degree required.

Frequently asked questions about Manager, Field Reimbursement (West) at Bausch Health Companies Inc.

What does a Manager, Field Reimbursement (West) at Bausch Health Companies Inc. do?expand_more
Day-to-day, the Manager, Field Reimbursement (West) at Bausch Health Companies Inc. will build and maintain professional relationships with key account contacts in assigned geography; train hcp staff on customer support programs for the supported portfolio; improve customer experience by condensing complex issues into simple solutions; and communicate with internal stakeholders and specialty pharmacies to navigate patient access and reimbursement.
What are the requirements for this Manager, Field Reimbursement (West) role?expand_more
To qualify for the Manager, Field Reimbursement (West) at Bausch Health Companies Inc. position, applicants should have: Bachelor's Degree required; Minimum three years of work experience in Patient Navigation, Payer, Reimbursement, Specialty Pharmacy, or Pharmaceutical Sales; Excellent computer skills including Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint); and Experience working with customers via virtual meeting platforms.
Where is the Manager, Field Reimbursement (West) role at Bausch Health Companies Inc. located?expand_more
Manager, Field Reimbursement (West) at Bausch Health Companies Inc. is based in 2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States. This is a on-site role.
Is this Manager, Field Reimbursement (West) job remote, hybrid, or on-site?expand_more
Bausch Health Companies Inc. has listed this Manager, Field Reimbursement (West) role as on-site.
How much experience is required for this Manager, Field Reimbursement (West) role?expand_more
Manager, Field Reimbursement (West) at Bausch Health Companies Inc. typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Manager, Field Reimbursement (West) role at Bausch Health Companies Inc.?expand_more
Key skills for Manager, Field Reimbursement (West) at Bausch Health Companies Inc. include Microsoft Office; Outlook; Teams; Excel; Word; and Power Point.
What education is required for Manager, Field Reimbursement (West) at Bausch Health Companies Inc.?expand_more
Educational requirements for this role: Bachelor's Degree required.
What category does the Manager, Field Reimbursement (West) role belong to?expand_more
Manager, Field Reimbursement (West) at Bausch Health Companies Inc. is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
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Popular skills
CDL-A jobsExcel jobsEnglish jobsMicrosoft Office jobs
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Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
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