Manager, Account Management (Pharmacy Benefit Management)
Not Disclosed•Full-TimeRemote
location_onGoss Road Southwest, Madison County, Alabama, 35808, United States
RxBenefits is dedicated to delivering best-in-class benefits and support to our teammates and clients. Our culture thrives on a "can do" attitude, fostering teamwork and a supportive environment where exceptional service is the standard. We are committed to fair and equitable compensation practices and provide a robust total rewards package to ensure all teammates are compensated competitively based on their contributions.
As the Manager of Account Management, you will lead and develop a team of Account Managers and Strategic Account Executives with a primary focus on improving account retention and achieving key performance indicators. This role serves as a strategic partner to the Account Management Director for your assigned region, ensuring alignment with corporate retention goals while driving the growth and professional development of your team.
In this position, you will foster a dynamic, fast-paced environment where you coach and mentor your team through observation, feedback, and the creation of professional development plans. You will be responsible for managing client escalations, optimizing the launch of new products and services, and strategizing with senior leadership to increase client satisfaction and loyalty. Your day-to-day involves creating performance scorecards, revising policies based on root cause analysis, and ensuring that department standards for client service and revenue objectives are met.
Candidates selected for this role will be evaluated based on their relevant market data, experience, skills, and internal equity considerations. The hiring process includes a review of qualifications to ensure alignment with the progressive leadership experience required in the PBM or healthcare service industry.
RxBenefits provides equal opportunities for everyone who works for us and applies to join our team. We do not discriminate based on sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other consideration protected by federal, state, or local law.
Work model: Remote
Goss Road Southwest, Madison County, Alabama, 35808, United States
Alabama
Skills: Project Management, Policies And Procedures, Root Cause Analysis, Pharmaceutical Benefit Management, Healthcare.
Education: Bachelor's Degree required.
RxBenefits, Inc. is a Birmingham, Alabama-based firm operating within the insurance and employee benefit funds industry. As the first pharmacy benefits optimizer in its sector, the company focuses on reducing prescription drug costs for American employees and the organizations that hire them. It provides an innovative marketplace connecting clients with best-in-class pharmacy benefit managers and specialty cost containment strategies. This model encourages competition to deliver effective and cost-efficient benefit solutions.
The organization serves employers by offering actionable, data-driven insights that clarify plan economics and support informed decision-making. Its financial alignment with clients allows it to advocate on their behalf, ensuring chosen pharmacy benefits meet unique plan goals. RxBenefits acts as a steward for client plans, providing ongoing monitoring, optimization recommendations, and transparent performance reporting to help organizations navigate emerging market trends over the long term.
The company is committed to fostering an inclusive environment and operates as an equal opportunity employer. It adheres to federal, state, and local laws regarding non-discrimination based on protected characteristics such as race, gender, age, and military service.
Browse more roles: All RxBenefits, Inc. jobs, sales jobs on Recrutus.
Experience
8+ yrs (Lead)
Education
Bachelor's Degree required
Job Type
Full-Time
