
location_onOrange Loop, Scotts Valley, Santa Cruz County, California, 95066, United States
As a key member of the Walgreens team, you will serve as the operational backbone for both the front end and pharmacy departments. This role is designed to ensure the seamless flow of inventory, maintain strict compliance with safety and regulatory standards, and deliver a distinctive customer experience. You will act as a liaison between management and team members, coaching others on inventory systems while stepping up as the Leader on Duty to manage store operations, resolve customer issues, and ensure the store is ready for business.
Your day begins with preparing the store for the business day, which may include opening or closing duties, system start-ups, and ensuring the floor and stockroom are organized. You will be deeply involved in the end-to-end inventory lifecycle: receiving deliveries, verifying shipments against orders, and managing complex pharmacy inventory activities such as recalls, hazardous waste disposal, and vendor returns. Accuracy is paramount, as you will validate planograms, manage pricing changes, and maintain precise on-hand counts for both general merchandise and regulated products like alcohol and tobacco.
Beyond inventory, you are the face of the store for many customers. You will greet shoppers, offer proactive assistance, and model service best practices to create a delightful experience. When serving as the Leader on Duty, you will take accountability for resolving customer issues, managing point-of-sale transactions, and coordinating the team to meet daily operational goals. You will also play a vital role in physical inventory preparation and auditing, ensuring the store remains compliant with state laws and company policies.
We value internal growth and external talent equally. Internal candidates are encouraged to apply if they have at least six months of prior work experience with Walgreens, while external candidates should have one year of prior retail experience. Successful applicants will demonstrate a willingness to work a flexible schedule, including evenings and weekends, and possess strong attention to detail and multitasking abilities. Those with prior experience as a shift lead, pharmacy technician, or customer service associate are particularly encouraged to apply.
Walgreens is committed to fostering an inclusive environment where every team member can thrive. We believe in continuous development and provide access to company-based trainings and e-learning modules to support your growth. We are proud to be an Equal Opportunity Employer, considering qualified applicants regardless of background, including those with arrest and conviction records. We are dedicated to diversity and inclusion, ensuring a workplace where disability and veteran status are respected and supported.
To review the full range of benefits available to you, please visit jobs.walgreens.com/benefits. If you are applying through a job board and cannot access the link directly, please copy and paste the URL into your browser. This role will remain open until filled.
Work model: On-site
Orange Loop, Scotts Valley, Santa Cruz County, California, 95066, United States
Scotts Valley, California
Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. Prior work experience with Walgreens, with an evaluation on file.
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