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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Installer Service Specialist
O'Reilly Auto Parts logo

Installer Service Specialist

Not Disclosed•Full-TimeOn-site

location_on11, East Adams Street, Springfield, Sangamon County, Illinois, 62701, United States

Apply Now

About the Company

O'Reilly Auto Parts has a proven track record of growth and stability. We are full of successful career stories and believe in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

About the Role

The Installer Service Specialist is an experienced and technical parts specialist dedicated to servicing the needs of professional customers through the store's installer counter. In this role, you will oversee and direct the daily activity of delivery specialists to ensure customers receive accurate and timely order deliveries. You will work closely with Sales Specialists and Territory Sales Managers to develop strong sales relationships and provide superior service to our professional clientele.

Hiring Process

Bilingual candidates, particularly those fluent in Spanish, are encouraged to apply. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.

Equal Opportunity

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics), or another protected status as defined by local, state, or federal law, as applicable.

Work location

Work model: On-site

location_on

11, East Adams Street, Springfield, Sangamon County, Illinois, 62701, United States

Springfield, Illinois

Key Responsibilities

  • check_circleDevelop sales relationships with installers and professional customers
  • check_circleTake customer orders over the phone and online and invoice orders
  • check_circleDirect delivery specialists to ensure accurate and timely order deliveries
  • check_circleEnsure delivery vehicles are serviced and maintained according to company standards
  • check_circleComplete vehicle inspections and enter daily mileages into fleet management devices
  • check_circleProcess customer labor claims quickly and efficiently
  • check_circleVerify all products and merchandise are billed before customers leave the store
  • check_circleAudit customer returns for warranty abuse and ensure correct tagging and labeling

Requirements

  • verifiedStrong background in mechanics
  • verifiedASE Certification (desired)
  • verifiedFluency in multiple languages (Spanish highly desired)

Nice to Have

Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired).

Benefits & Perks

check_circle401k with Employer Contributions Starting Day Onecheck_circleMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)check_circleStock Purchase Plancheck_circlePaid Time OffTuition Educational Assistance Programs
O'Reilly Auto Parts logo
Company

O'Reilly Auto Parts

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Ase Certification

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Frequently asked questions about Installer Service Specialist at O'Reilly Auto Parts

What does a Installer Service Specialist at O'Reilly Auto Parts do?expand_more
A Installer Service Specialist at O'Reilly Auto Parts is responsible for the following: Develop sales relationships with installers and professional customers; Take customer orders over the phone and online and invoice orders; Direct delivery specialists to ensure accurate and timely order deliveries; and Ensure delivery vehicles are serviced and maintained according to company standards.
What are the requirements for this Installer Service Specialist role?expand_more
To qualify for the Installer Service Specialist at O'Reilly Auto Parts position, applicants should have: Strong background in mechanics; ASE Certification (desired); and Fluency in multiple languages (Spanish highly desired).
Where is the Installer Service Specialist role at O'Reilly Auto Parts located?expand_more
Installer Service Specialist at O'Reilly Auto Parts is based in 11, East Adams Street, Springfield, Sangamon County, Illinois, 62701, United States. This is a on-site role.
Is this Installer Service Specialist job remote, hybrid, or on-site?expand_more
O'Reilly Auto Parts has listed this Installer Service Specialist role as on-site.
How much experience is required for this Installer Service Specialist role?expand_more
Candidates for Installer Service Specialist at O'Reilly Auto Parts should have mid level.
What skills do you need for the Installer Service Specialist role at O'Reilly Auto Parts?expand_more
Key skills for Installer Service Specialist at O'Reilly Auto Parts include Ase Certification; and Spanish.
What category does the Installer Service Specialist role belong to?expand_more
Installer Service Specialist at O'Reilly Auto Parts is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
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Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
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Company
About usFAQContactPrivacy policy

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
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