Hospitality Staff
Not Disclosed•Part-TimeOn-site
location_on3000, West Newport Avenue, Avondale, Chicago, Jefferson Township, Cook County, Illinois, 60618, United States
First Ascent Climbing & Fitness is on a mission to share our love of climbing with everyone, connect people through movement, and create welcoming, uplifting spaces that strengthen minds, bodies, and communities. Since 2015, we have been sharing our love of climbing, yoga, and fitness with everyone that walks through our doors. With 8 gyms in the First Ascent family, we are excited to keep serving and growing the climbing community, one climber at a time.
We are looking to grow our Hospitality Staff team with proactive, friendly, and psyched individuals who will help us continually get better at what we do as we discover how to best serve our members and guests. As a member of this team, you provide the welcome and support that makes newcomers and regulars alike feel at home in the gym and set up for success each visit. You will guide people along their climbing journey with care, make it right when we miss the mark, keep the gym clean and organized, work collaboratively alongside other staff, and have a blast along the way.
First Ascent is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. We do not unlawfully discriminate on the basis of race, color, sex, religion, age, national origin, ancestry, marital status, protective order status, military status, sexual orientation, citizenship status, genetic information, pregnancy, or any other characteristic protected by applicable federal, state, or local law. First Ascent prohibits harassment of any individual on any of the protected characteristics listed above.
Learn more about us at faclimbing.com/about.
Work location
Work model: On-site
3000, West Newport Avenue, Avondale, Chicago, Jefferson Township, Cook County, Illinois, 60618, United States
Chicago, Illinois
Key Responsibilities
- check_circleGreet and engage members and guests throughout their visit with friendly service
Similar Job Opportunities
Skills, education and keywords
Skills: CRM System, Slack, Computer Systems, Office Software.
Education: High school diploma or GED preferred.
Frequently asked questions about Hospitality Staff at First Ascent Asset Management
What does a Hospitality Staff at First Ascent Asset Management do?expand_more
Day-to-day, the Hospitality Staff at First Ascent Asset Management will greet and engage members and guests throughout their visit with friendly service; guide first-time guests through waivers, orientations, gear setup, and safety checks; listen to guest goals and recommend memberships, classes, programs, or events; and process passes, memberships, and retail transactions accurately using the crm system.
What are the requirements for this Hospitality Staff role?expand_more
First Ascent Asset Management is looking for candidates who meet the following requirements: Minimum 2 years of customer service experience; High school diploma or GED preferred; and Comfort using computer systems and standard office software.
Where is the Hospitality Staff role at First Ascent Asset Management located?expand_more
Hospitality Staff at First Ascent Asset Management is based in 3000, West Newport Avenue, Avondale, Chicago, Jefferson Township, Cook County, Illinois, 60618, United States. This is a on-site role.