Homeowners Asst Closer - Mortgage
Not Disclosed•Full-TimeOn-site
location_onTwo Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States
About Fifth Third Bank
We connect great people to great opportunities. At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our mission is to make banking a Fifth Third better® by fostering an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions.
About the Role
The Homeowners Assistant Closer serves as a vital support component for Loss Mitigation Specialists, operating under minimal supervision to prepare legal agreements and manage system-related tasks. This role is essential to the success of the Loss Mitigation department and its monthly volume, handling files across early, mid, and late stages of delinquency, including loss mitigation, bankruptcy pre-charge-off, and charge-off recovery collections.
In this position, you will act as a liaison with Consumer Loan Operations, ensuring data integrity by auditing remittances from borrowers and attorneys. You will be responsible for all Loss Mitigation legal agreements, including modification agreements, forbearance plans, and short sale agreements. The role requires applying knowledge of default concepts and workout tools to review and negotiate workouts based on departmental policies. You will also handle customer payments, instructions, and the application of payments, while completing audit checks of files and resolving complex problem requests in collaboration with legal counsel.
Our Culture and Values
We are accountable for always doing the right thing for customers and colleagues, ensuring that actions and behaviors drive a positive customer experience. Employees are responsible and accountable for risk by openly exchanging ideas, elevating concerns, and personally following policies and procedures. While operating within the Bank’s risk appetite, team members achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Equal Opportunity Statement
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.
Application Instructions
Please note that Fifth Third does not accept resumes from any agency that does not have an active agreement with the bank. Any unsolicited resumes submitted will be considered the property of Fifth Third, and the bank will not be responsible for any associated fees.
Work location
Work model: On-site
Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States
Cincinnati, Ohio
Key Responsibilities
- check_circleAudit remittances from borrowers and attorneys to ensure data integrity
- check_circleReview and negotiate workout accounts based on departmental policies
- check_circleResearch system issues and non-performing loan modifications to complete necessary corrections
- check_circleResolve complex problem requests and coordinate with legal counsel when required
- check_circlePrepare and manage Loss Mitigation legal agreements including modifications and forbearance plans
- check_circleHandle customer payments and application of funds through Consumer Loan Operations
- check_circleConduct audit checks on completed Loss Mitigation files
- check_circleCreate and maintain reports, spreadsheets, and logs for management distribution
Requirements
- verifiedHigh school diploma or equivalent
- verifiedMinimum two years Consumer Lending or experience within the legal or collections field
- verifiedWorking knowledge of collection processes and procedures
- verifiedKnowledge of Fair Debt Collections Practices Act
- verifiedProficiency in Microsoft Word, Access, PowerPoint and Excel
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Word, Microsoft Access, Microsoft Powerpoint, Cacs, Loss Mitigation, Consumer Lending, Fair Debt Collections Practices Act, Collection Processes.
Education: High school diploma or equivalent required.
Frequently asked questions about Homeowners Asst Closer - Mortgage at Fifth Third Bank
What does a Homeowners Asst Closer - Mortgage at Fifth Third Bank do?expand_more
Day-to-day, the Homeowners Asst Closer - Mortgage at Fifth Third Bank will audit remittances from borrowers and attorneys to ensure data integrity; review and negotiate workout accounts based on departmental policies; research system issues and non-performing loan modifications to complete necessary corrections; and resolve complex problem requests and coordinate with legal counsel when required.
What are the requirements for this Homeowners Asst Closer - Mortgage role?expand_more
Fifth Third Bank is looking for candidates who meet the following requirements: High school diploma or equivalent; Minimum two years Consumer Lending or experience within the legal or collections field; Working knowledge of collection processes and procedures; Knowledge of Fair Debt Collections Practices Act; and Proficiency in Microsoft Word, Access, PowerPoint and Excel.
Where is the Homeowners Asst Closer - Mortgage role at Fifth Third Bank located?expand_more
Homeowners Asst Closer - Mortgage at Fifth Third Bank is based in Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States. This is a on-site role.
Is this Homeowners Asst Closer - Mortgage job remote, hybrid, or on-site?expand_more
Fifth Third Bank has listed this Homeowners Asst Closer - Mortgage role as on-site.
How much experience is required for this Homeowners Asst Closer - Mortgage role?expand_more
Homeowners Asst Closer - Mortgage at Fifth Third Bank typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Homeowners Asst Closer - Mortgage role at Fifth Third Bank?expand_more
Key skills for Homeowners Asst Closer - Mortgage at Fifth Third Bank include Microsoft Word; Microsoft Access; Microsoft Powerpoint; Cacs; Loss Mitigation; Consumer Lending; Fair Debt Collections Practices Act; and Collection Processes.
What education is required for Homeowners Asst Closer - Mortgage at Fifth Third Bank?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Homeowners Asst Closer - Mortgage role belong to?expand_more
Homeowners Asst Closer - Mortgage at Fifth Third Bank is part of the accounting & finance job category on Recrutus.