Health Unit Coordinator - Inpatient Specialties - HUC

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. With continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Our reputation has spread beyond our Minnesota roots. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; and Rochester, Minnesota, as well as at Mayo Clinic Health System campuses throughout Midwestern communities and at our international locations. Each Mayo Clinic location is a special place where employees thrive in both their work and personal lives.

About the Role

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the healthcare team. Located at the Rochester Methodist Campus and Saint Marys Campus, this role serves specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU, and progressive care step-down units.

You will play an integral role in communication across the continuum of care by monitoring and ordering supplies, promptly answering patient call lights, and elevating patient needs to nursing staff. You will assist the care team with managing orders in the electronic health record (EHR) and function as a resource to members of the healthcare team, familiarizing yourself with multiple Mayo Clinic resources. Your activities complement the patient care delivery model, requiring you to carry out all aspects of the job using good judgment, problem-solving skills, and strong interpersonal abilities. You will assume responsibility for self-development within the role and participate in continuous improvement activities, supporting the healthcare team by anticipating and responding to team requests and patient needs.

Hiring Process

Internal applicants should include their three most recent performance appraisals with their application. Specialty areas and specific schedule options will be discussed at the time of the interview.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.