Guest Services Assistant
Not Disclosed•Full-TimeOn-site
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Mission
Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody's life.
The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children, as well as programs for "at-risk" youth.
About the Role
We are currently seeking full-time Guest Service Assistants to monitor residents at our homeless shelter at the Center for Men in Miami, FL. In this role, you will be the face of our center, ensuring that all clients and visitors are treated with respect and dignity. You will provide general oversight of residents in the absence of management, assist with new resident orientation, and coordinate essential services like transportation and laundry.
Your day will involve maintaining a safe, clean, and secure environment by routinely checking for hazards and reporting maintenance issues. You will listen to residents, make decisions based on available facts using wisdom and compassion, and lead or participate in ministry activities such as devotions and outreach events. This position requires a unique blend of operational support and spiritual commitment, as you must be in agreement with and sign The Caring Place Statement of Faith.
Shift Details
Shifts are available to accommodate various schedules, including weekends and holidays as needed:
- 7:30 AM - 4:00 PM
- 1:00 PM - 9:30 PM
- 2:30 PM - 11:00 PM
- 11:00 PM - 7:30 AM
Hiring Process
Only qualified candidates will be considered. Please note that a Level 2 Background Screening is required for all applicants.
Equal Opportunity
The Caring Place (@Miami Rescue Mission and Broward Outreach Centers) is a drug-free workplace and an Equal Opportunity Employer.
Work location
Work model: On-site
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Key Responsibilities
- check_circleMonitor and oversee residential clients throughout the facility
- check_circleAssist with orientation for new residents and volunteers
- check_circleEnsure residents perform assigned chores and maintain a safe environment
- check_circleProvide operational support for events such as graduations and luncheons
- check_circleLead or participate in devotions, prayers, and ministry outreach activities
- check_circleCheck for hazardous substances and report maintenance problems to supervisors
- check_circleHandle emergencies according to policies and notify management with incident reports
- check_circleCoordinate transportation and laundry services for residents
Requirements
- verifiedHigh school diploma or GED
- verified1 year work experience in social services or security-related work
- verifiedKnowledge of homelessness and addiction issues
- verifiedAbility to understand, speak, read and write English
- verifiedLevel 2 Background Screening
Nice to Have
Some college level coursework in social work or knowledge of addictions and relapse prevention.
Benefits & Perks
check_circleDay off for Birthday and Work Anniversarycheck_circleEmployee Discountscheck_circle12 Paid Holidayscheck_circlePaid Time OffHealth Insurance including Medical, Dental, Vision, Disability, GAP, and Health Savings Account
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Skills, education and keywords
Skills: Social Work, Addictions, Relapse Prevention, Social Services, Security, Facility Maintenance, English.
Education: High school diploma or GED required; Some college level coursework in social work highly preferred.
Frequently asked questions about Guest Services Assistant at Miami Rescue Mission Clinic
What does a Guest Services Assistant at Miami Rescue Mission Clinic do?expand_more
Day-to-day, the Guest Services Assistant at Miami Rescue Mission Clinic will monitor and oversee residential clients throughout the facility; assist with orientation for new residents and volunteers; ensure residents perform assigned chores and maintain a safe environment; and provide operational support for events such as graduations and luncheons.
What are the requirements for this Guest Services Assistant role?expand_more
To qualify for the Guest Services Assistant at Miami Rescue Mission Clinic position, applicants should have: High school diploma or GED; 1 year work experience in social services or security-related work; Knowledge of homelessness and addiction issues; Ability to understand, speak, read and write English; and Level 2 Background Screening.
Where is the Guest Services Assistant role at Miami Rescue Mission Clinic located?expand_more
Guest Services Assistant at Miami Rescue Mission Clinic is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a on-site role.
Is this Guest Services Assistant job remote, hybrid, or on-site?expand_more
Miami Rescue Mission Clinic has listed this Guest Services Assistant role as on-site.
How much experience is required for this Guest Services Assistant role?expand_more
Guest Services Assistant at Miami Rescue Mission Clinic typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Guest Services Assistant role at Miami Rescue Mission Clinic?expand_more
Key skills for Guest Services Assistant at Miami Rescue Mission Clinic include Social Work; Addictions; Relapse Prevention; Social Services; Security; Facility Maintenance; and English.
What education is required for Guest Services Assistant at Miami Rescue Mission Clinic?expand_more
Educational requirements for this role: High school diploma or GED required; and Some college level coursework in social work highly preferred.
What category does the Guest Services Assistant role belong to?expand_more
Guest Services Assistant at Miami Rescue Mission Clinic is part of the social work job category on Recrutus.
About Miami Rescue Mission Clinic
Miami Rescue Mission Clinic operates as a medical practice within Miami, Florida, delivering free healthcare to more than 11,000 homeless and underserved individuals annually. Founded in May 2009, the organization addresses critical gaps in care for populations previously limited to emergency rooms or sporadic health fairs. The clinic serves residents in areas designated by the Department of Health and Human Services as Medically Underserved Areas and Health Professional Shortage Areas, providing essential primary care to those with little or no access to medical services.
The organization's origins trace back to The Mission Project in 2000, a collaborative effort between community shelter leaders and a local college aimed at improving clinical skills and addressing health needs. This initiative evolved into a permanent clinic network, with the initial Miami office opening in 2009, followed by locations in Hollywood in 2012 and Doral in 2019. These facilities collectively serve two counties across South Florida.
Beyond direct patient care, the clinic offers training opportunities for healthcare personnel working with high-risk, high-cost populations. The organization focuses on compassionate, value-based services designed to enhance the lives of diverse communities while fostering civic responsibility. The clinic maintains a consistent presence in the region to support proactive management of complex health challenges among the homeless and uninsured.
Browse more roles: All Miami Rescue Mission Clinic jobs, social work jobs on Recrutus.