Guest Service Support Expert
Not Disclosed•Full-TimeOn-site
location_onPalm Desert, Riverside County, California, 92260, United States
JW Marriott is part of Marriott International's luxury portfolio, consisting of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. We believe our associates come first; because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique—with food and drinks on the side. As a Guest Service Support Expert in the Room Service Department, you will take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly.
Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, you will provide the support that makes transactions feel like part of the experience. No matter what position you are in, creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional are critical to success.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Work model: On-site
Palm Desert, Riverside County, California, 92260, United States
Palm Desert, California
Open availability. Previous or current work experience in F&B outlets as a food runner, server assistant, or in customer service. Previous experience in a food and beverage environment.
Education: High school diploma or G.E.D. equivalent preferred.
