Front Desk/Receptionist
Not Disclosed•Full-TimeOn-site
location_on613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States
About Healthy Mind Foundation
Healthy Mind Foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients.
About the Role
As the Front Desk/Receptionist, you will be the first point of contact for our clinic, playing an integral role in ensuring smooth operations and exceptional customer service. You will facilitate a positive experience for both clients and staff, serving as the warm and friendly face of our organization. In this role, you will help maintain a professional and organized reception area while coordinating with clinical staff to ensure a seamless flow of appointments and services. Your presence will contribute directly to a supportive atmosphere for individuals on their mental health journey.
Application Process
If you are enthusiastic about contributing to a positive and caring environment, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role.
Our Culture
We offer a supportive and collaborative work environment where you can engage in meaningful work that contributes to mental health and well-being. Join our dedicated team to make a meaningful impact on the lives of our clients.
Work location
Work model: On-site
613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States
Baltimore, Maryland
Key Responsibilities
- check_circleGreet clients, visitors, and staff with a warm and friendly demeanor
- check_circleAnswer and direct incoming calls to appropriate departments
- check_circleAssist clients with filling out intake forms and provide necessary information
- check_circleCollect co-payments, handle payments, and issue receipts accurately
- check_circlePerform administrative tasks including filing, data entry, and documentation
- check_circleRegister new clients, verify insurance, and obtain necessary documentation
- check_circleMaintain confidentiality of sensitive client information and adhere to HIPAA regulations
- check_circleCoordinate with clinical staff to ensure seamless flow of appointments
- check_circleTrack office supplies and place orders as needed
- check_circleManage the reception area and maintain a professional appearance
- check_circleSchedule appointments and manage the calendar using electronic systems
Requirements
- verifiedHigh school diploma or equivalent
- verifiedAssociate's degree or higher preferred
- verifiedPrevious front desk or receptionist experience
- verifiedProficiency in electronic scheduling and documentation systems
- verifiedFamiliarity with HIPAA regulations
Nice to Have
Associate's degree or higher. Previous experience in a front desk or receptionist role, preferably in a healthcare or mental health setting.
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Skills, education and keywords
Skills: Hipaa, Electronic Scheduling Systems, Documentation Systems.
Education: High school diploma or equivalent required; Associate's degree or higher preferred.
Frequently asked questions about Front Desk/Receptionist at Healthy Mind Foundation
What does a Front Desk/Receptionist at Healthy Mind Foundation do?expand_more
A Front Desk/Receptionist at Healthy Mind Foundation is responsible for the following: Greet clients, visitors, and staff with a warm and friendly demeanor; Answer and direct incoming calls to appropriate departments; Assist clients with filling out intake forms and provide necessary information; and Collect co-payments, handle payments, and issue receipts accurately.
What are the requirements for this Front Desk/Receptionist role?expand_more
To qualify for the Front Desk/Receptionist at Healthy Mind Foundation position, applicants should have: High school diploma or equivalent; Associate's degree or higher preferred; Previous front desk or receptionist experience; Proficiency in electronic scheduling and documentation systems; and Familiarity with HIPAA regulations.
Where is the Front Desk/Receptionist role at Healthy Mind Foundation located?expand_more
Front Desk/Receptionist at Healthy Mind Foundation is based in 613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States. This is a on-site role.
Is this Front Desk/Receptionist job remote, hybrid, or on-site?expand_more
Healthy Mind Foundation has listed this Front Desk/Receptionist role as on-site.
How much experience is required for this Front Desk/Receptionist role?expand_more
Candidates for Front Desk/Receptionist at Healthy Mind Foundation should have mid level.
What skills do you need for the Front Desk/Receptionist role at Healthy Mind Foundation?expand_more
Key skills for Front Desk/Receptionist at Healthy Mind Foundation include Hipaa; Electronic Scheduling Systems; and Documentation Systems.
What education is required for Front Desk/Receptionist at Healthy Mind Foundation?expand_more
Educational requirements for this role: High school diploma or equivalent required; and Associate's degree or higher preferred.
What category does the Front Desk/Receptionist role belong to?expand_more
Front Desk/Receptionist at Healthy Mind Foundation is part of the admin job category on Recrutus.
About Healthy Mind Foundation
Healthy Mind Foundation operates within the mental health care industry, providing essential support and resources to individuals seeking emotional well-being. The organization focuses on delivering accessible services designed to address various psychological needs through community-based initiatives and professional care. By connecting people with necessary tools and guidance, the foundation aims to reduce stigma and promote holistic mental wellness across its service areas.
Browse more roles: All Healthy Mind Foundation jobs, admin jobs on Recrutus.