Front Desk Receptionist / NIGHT AUDITOR
Not Disclosed•Full-TimeOn-site
location_onMain Street, Perry, Houston County, Georgia, 31069, United States
About the Role
We are seeking a dedicated Front Desk Agent to join our team on either the day or night shift. This role is the heartbeat of our hotel, serving as the primary point of contact for our guests. You will be responsible for ensuring a seamless experience from check-in to check-out, handling inquiries, and resolving issues with professionalism and care.
The position requires a high level of autonomy; you must be comfortable working independently while managing multiple tasks simultaneously. Whether you are processing payments, updating reservation systems, or addressing guest complaints, your quick problem-solving skills and excellent communication abilities will be essential to maintaining our high standards of service.
Hiring Process
Candidates must have prior hotel experience and a proven track record in customer service. The role demands flexibility, including availability for holidays and weekend shifts. Successful applicants will demonstrate the ability to quickly learn our specific hotel software and adhere to franchise requirements.
Equal Opportunity
We are committed to providing a supportive environment for all team members.
Work location
Work model: On-site
Main Street, Perry, Houston County, Georgia, 31069, United States
Perry, Georgia
Key Responsibilities
- check_circlePost charges to guest accounts and process payments
- check_circleProvide information to guests about hotel policies, services, and amenities
- check_circleRespond to guest requests for assistance and resolve complaints
- check_circleEnter and update reservation information in the computer system
- check_circleMake necessary corrections to guest accounts
- check_circleMaintain daily logs, balance shift work, and manage cash drawers
- check_circleRun multiple daily reports and organize them into packets
- check_circlePerform guest check-in and check-out procedures
Requirements
- verifiedHotel experience required
- verifiedPrevious customer service required
- verifiedAbility to learn hotel software and franchise requirements
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Frequently asked questions about Front Desk Receptionist / NIGHT AUDITOR at KP Hotels
What does a Front Desk Receptionist / NIGHT AUDITOR at KP Hotels do?expand_more
In this Front Desk Receptionist / NIGHT AUDITOR at KP Hotels role, you will post charges to guest accounts and process payments; provide information to guests about hotel policies, services, and amenities; respond to guest requests for assistance and resolve complaints; and enter and update reservation information in the computer system.
What are the requirements for this Front Desk Receptionist / NIGHT AUDITOR role?expand_more
KP Hotels is looking for candidates who meet the following requirements: Hotel experience required; Previous customer service required; and Ability to learn hotel software and franchise requirements.
Where is the Front Desk Receptionist / NIGHT AUDITOR role at KP Hotels located?expand_more
Front Desk Receptionist / NIGHT AUDITOR at KP Hotels is based in Main Street, Perry, Houston County, Georgia, 31069, United States. This is a on-site role.
Is this Front Desk Receptionist / NIGHT AUDITOR job remote, hybrid, or on-site?expand_more
KP Hotels has listed this Front Desk Receptionist / NIGHT AUDITOR role as on-site.
How much experience is required for this Front Desk Receptionist / NIGHT AUDITOR role?expand_more
Candidates for Front Desk Receptionist / NIGHT AUDITOR at KP Hotels should have mid level.
What category does the Front Desk Receptionist / NIGHT AUDITOR role belong to?expand_more
Front Desk Receptionist / NIGHT AUDITOR at KP Hotels is part of the hospitality & catering job category on Recrutus.
About KP Hotels
A family-run hospitality company.
Browse more roles: All KP Hotels jobs, hospitality & catering jobs on Recrutus.