EVENT CAPTAIN
Not Disclosed•Full-TimeOn-site
location_onBig Bully Turf, 350, Front Street, Banker's Hill, San Diego, San Diego County, California, 92101, United States
At The Wild Thyme Company, we are driven by our mission statement, "The Wild Thyme Way," and our core values: a passion for food and a passion for service. We live by these principles in every interaction, striving to create exceptional experiences that maintain and expand our clientele.
As a Senior Server (Captain), you will serve as the on-site leader, overseeing staff and executing events in strict accordance with banquet event orders, notes, and client requests. This role is pivotal in bridging the gap between the client and The Wild Thyme Company, ensuring that every event runs smoothly and efficiently.
You will report directly to the Event Manager and Sales Representative, acting as the primary liaison during events. Your day-to-day involves leading a team of servers, managing set-up and breakdown logistics, and ensuring that all service standards are met. From conducting pre-shift huddles to resolving customer complaints through instant pacification procedures, your goal is to enhance customer satisfaction while fostering a cooperative and productive working climate.
Success in this role requires a deep understanding of our company standards. You are expected to uphold our commitment to quality, timing, and safety, while actively mentoring new hires and participating in the training of leads and captains. We value proactive communication, whether it is reporting safety hazards, coordinating breaks, or bringing suggestions for improvement to quarterly Leads and Captains meetings.
To be considered for this position, candidates must hold a current California RBS Certification. This role is essential to our operational success, and we look for individuals who embody our passion for service and leadership.
Work model: On-site
Big Bully Turf, 350, Front Street, Banker's Hill, San Diego, San Diego County, California, 92101, United States
San Diego, California
The Wild Thyme Company Catering and Events operates within the Food and Beverage Services industry, based in San Diego, California. This organization provides a distinctive approach to catering and special events by combining fresh ingredients with culinary creativity and customized design. The company focuses on translating individual client visions into reality, aiming to blend personal taste with a unique aesthetic to create perfect occasions.
The business prioritizes building lasting relationships while adhering to ethical standards regarding clients, the environment, and the community. Operations emphasize handcrafted cuisine that balances classic techniques with trendsetting elements, maintaining high standards of culinary excellence. Sustainable products and practices are utilized throughout, with a strong commitment to supporting local agriculture through seasonal menu options. The team is dedicated to exceeding expectations by delivering one-of-a-kind experiences for every engagement.
Service offerings include custom menu design, beverage service, comprehensive event design, and floral arrangements. Additional capabilities extend to entertainment coordination, venue partnerships, daily food service, staffing, valet services, and rental equipment. The company positions itself as a full-service provider capable of handling diverse aspects of event planning to ensure memorable outcomes.
Browse more roles: All The Wild Thyme Company Catering and Events jobs, hospitality & catering jobs on Recrutus.
Experience
Mid Level
Job Type
Full-Time
