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  1. Home
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  5. Front Desk Reception
Care First Rehab logo

Front Desk Reception

Not Disclosed•Full-TimeOn-site

location_onKilmayne Drive, Cary, Wake County, North Carolina, 27511, United States

Apply Now

About Us

Care First Rehab is a therapist-owned, interdisciplinary rehabilitation company with over 25 years of experience. In today's ever-evolving healthcare environment, we stand out with our "Care First" philosophy—putting both our patients and employees at the center of everything we do. Our mission is to deliver the highest quality care by combining one-on-one, hands-on therapy with cutting-edge technology, whether in our clinic or in the comfort of our clients' homes. We provide Occupational, Physical, and Speech Therapy services.

About the Role

We are seeking a dedicated and personable Front Office / Patient Services Specialist to join our team in Cary, NC. As the first point of contact for our patients, you will play a vital role in delivering excellent service and supporting our clinical team. This is a full-time, in-person position ideal for someone who thrives in a dynamic healthcare environment.

Join the Care First Family

If you're ready to make a difference in the lives of others and be part of a supportive, growth-focused team, we'd love to hear from you.

How to Apply

To start your journey with Care First Rehab, please email hiring@carefirstpt.com or call/text 919-377-9688 / 919-329-1643. You may also apply online to begin the process.

Equal Opportunity Employer

Care First Rehab is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

Work location

Work model: On-site

location_on

Kilmayne Drive, Cary, Wake County, North Carolina, 27511, United States

Cary, North Carolina

Key Responsibilities

  • check_circleServe as the primary point of contact for new and returning patients
  • check_circle

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Frequently asked questions about Front Desk Reception at Care First Rehab

What does a Front Desk Reception at Care First Rehab do?expand_more
In this Front Desk Reception at Care First Rehab role, you will serve as the primary point of contact for new and returning patients; collaborate with billing department for insurance verification and authorizations; collect copays and discuss financial arrangements with patients and families; and support therapists with patient-related tasks as needed.
What are the requirements for this Front Desk Reception role?expand_more
Care First Rehab is looking for candidates who meet the following requirements: Minimum 1 year of experience in administrative support and medical office scheduling; Familiarity with EMR systems (e.g., Epic, AthenaHealth, WebPT); Proficient computer skills; Bilingual (Spanish) preferred; Knowledge of insurance systems (Medicare, Medicaid, Workers' Compensation) preferred; and Proficiency in Microsoft Word and Excel preferred.
Where is the Front Desk Reception role at Care First Rehab located?expand_more
Front Desk Reception at Care First Rehab is based in Kilmayne Drive, Cary, Wake County, North Carolina, 27511, United States. This is a on-site role.
Is this Front Desk Reception job remote, hybrid, or on-site?expand_more
Care First Rehab has listed this Front Desk Reception role as on-site.
bookmark
Collaborate with billing department for insurance verification and authorizations
  • check_circleCollect copays and discuss financial arrangements with patients and families
  • check_circleSupport therapists with patient-related tasks as needed
  • check_circleOversee daily front office operations and administrative duties
  • check_circleCoordinate with home care scheduler to manage patient appointments
  • check_circleEducate patients and families on insurance coverage and scheduling processes
  • Requirements

    • verifiedMinimum 1 year of experience in administrative support and medical office scheduling
    • verifiedFamiliarity with EMR systems (e.g., Epic, AthenaHealth, WebPT)
    • verifiedProficient computer skills
    • verifiedBilingual (Spanish) preferred
    • verifiedKnowledge of insurance systems (Medicare, Medicaid, Workers' Compensation) preferred
    • verifiedProficiency in Microsoft Word and Excel preferred
    • verifiedFamiliarity with Google Workspace tools (Sheets, Docs, Calendar) preferred

    Nice to Have

    Bilingual (Spanish). Knowledge of insurance systems (Medicare, Medicaid, Workers' Compensation). Proficiency in Microsoft Word and Excel. Familiarity with Google Workspace tools (Sheets, Docs, Calendar).

    Benefits & Perks

    check_circle401(K) with company matchingcheck_circleTuition reimbursement and tuition assistance programscheck_circleRelocation assistance available
    Care First Rehab cover image
    Care First Rehab logo
    Company

    Care First Rehab

    Industry

    Hospitals and Health Care

    Headquarters

    Cary, NC

    We believe in a pain-free, vital, fully functional life

    Care First Rehab operates within the Hospitals and Health Care industry, maintaining its headquarters in Cary, North Carolina. The organization delivers Physical Therapy, Occupational Therapy, and Speech Therapy through its Cary clinic and via in-home visits at no additional cost. This dual delivery model allows patients to select between on-site appointments or treatment in the comfort of their own residence. The in-home service is available to all clients regardless of mobility restrictions or insurance coverage type, including those not covered by Medicaid or Medicare. The primary objective is to offer collaborative, compassionate, and individualized care that functions as an extension of referring physicians' offices. The company serves a broad demographic, creating customized care plans for individuals across the entire lifespan. Services are tailored to meet the specific needs of both pediatric patients and seniors. By focusing on solutions that help clients remain active and functional, Care First Rehab aims to support recovery and independence in the setting most convenient for the patient. The firm emphasizes quality treatment and a personalized approach to ensure every person receives the attention required for their unique health journey.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    1+ yrs (Entry Level)

    Job Type

    Full-Time

    Skills Required

    EmrEpicAthenahealthWebptMicrosoft WordGoogle Workspace
    arrow_forward
    How much experience is required for this Front Desk Reception role?expand_more
    Front Desk Reception at Care First Rehab typically requires 1+ years of relevant experience at the entry level level.
    What skills do you need for the Front Desk Reception role at Care First Rehab?expand_more
    Key skills for Front Desk Reception at Care First Rehab include Emr; Epic; Athenahealth; Webpt; Microsoft Word; Google Workspace; Medicare; and Medicaid.
    What category does the Front Desk Reception role belong to?expand_more
    Front Desk Reception at Care First Rehab is part of the admin job category on Recrutus.

    About Care First Rehab

    Care First Rehab operates within the Hospitals and Health Care industry, maintaining its headquarters in Cary, North Carolina. The organization delivers Physical Therapy, Occupational Therapy, and Speech Therapy through its Cary clinic and via in-home visits at no additional cost. This dual delivery model allows patients to select between on-site appointments or treatment in the comfort of their own residence. The in-home service is available to all clients regardless of mobility restrictions or insurance coverage type, including those not covered by Medicaid or Medicare. The primary objective is to offer collaborative, compassionate, and individualized care that functions as an extension of referring physicians' offices.

    The company serves a broad demographic, creating customized care plans for individuals across the entire lifespan. Services are tailored to meet the specific needs of both pediatric patients and seniors. By focusing on solutions that help clients remain active and functional, Care First Rehab aims to support recovery and independence in the setting most convenient for the patient. The firm emphasizes quality treatment and a personalized approach to ensure every person receives the attention required for their unique health journey.

    Browse more roles: All Care First Rehab jobs, admin jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsMicrosoft Office jobs
    Featured employers
    Company
    About usFAQContactPrivacy policy

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Medicare
    Medicaid
    Workers' Compensation
    Spanish
    US privacy notice
    Accessibility